Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Sales Management Trainee

Company: Enterprise Mobility

Location: Thomasville, GA

Posted Jan 22, 2025

Senior Marketing Business Analyst, Home Care - Remote

Company: BD

Location: Conyers, GA

Posted Jan 22, 2025

As a Senior Marketing Business Analyst for Home Care at BD, a leading global medical technology company, you'll partner with cross-functional teams to drive business intelligence and performance metrics. Key responsibilities include creating and managing real-time KPI dashboards, business cases for strategic initiatives, and ad-hoc reporting. The ideal candidate should have a bachelor's degree, 5+ years of experience in business analytics and reporting, SQL or Snowflake, and performance marketing. Familiarity with Salesforce.com, web analytics tools, and growth strategies is preferred. BD values its employees, offering competitive compensation, benefits, and opportunities for growth.

Management Trainee

Company: Enterprise Mobility

Location: Douglasville, GA

Posted Jan 22, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with numerous opportunities for growth, starting with comprehensive training in sales, customer service, finance, and operations. The position is based in Douglasville, GA, and comes with a competitive compensation package, including a targeted 1st year annual compensation of $53,105 for a 45-hour work week. Benefits also include health, dental, vision insurance, life insurance, prescription coverage, employee discounts, and a 401(k) retirement plan with company match and profit sharing. The company, a family-owned, world-class portfolio of brands, emphasizes growth opportunities and community service.

(USA) GM Coach (Non-Complex) - WM

Company: Walmart

Location: Douglasville, GA

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service standards, resolve customer needs, and drive financial performance and sales. They will also provide supervision and development opportunities for hourly associates, ensuring compliance with company policies and values. Walmart offers competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off benefits. The annual salary range is $65,000.00-$80,000.00 plus differential, and additional compensation includes performance bonuses. Minimum qualifications include 2 years of college, 1 year of retail experience and supervisory experience, or 2 years of general work experience and 1 year of supervisory experience.

Pharmacy Pre-Grad Intern - WM

Company: Walmart

Location: Suwanee, GA

Posted Jan 22, 2025

Environmental Services Attendant

Company: Sodexo

Location: Tifton, GA

Posted Jan 22, 2025

Sodexo is seeking a part-time Environmental Services Attendant for ABRAHAM BALDWIN AGRICULTURAL COLLEGE. The role involves delivering high-quality cleaning services, maintaining a safe and healthy environment, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Mgr. Product Support

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Manager, Product Support. The role involves managing a team of Product Support Representatives, providing exceptional customer service, and driving enhancements within the support center. The ideal candidate will have domain knowledge in HR, Payroll, Time and Labor, Human Resources, Tax, or Benefits. Key responsibilities include managing daily operations, ensuring high customer satisfaction, and coaching team members for peak performance. The pay range for this position is $76,500 to $110,000, with potential for short-term and long-term incentives.

Restaurant Assistant Manager - Now Hiring

Company:

Location: McDonough, GA

Posted Jan 22, 2025

Zaxby's is expanding and invites applicants to join their team. The Assistant Manager role involves managing daily operations, ensuring guest satisfaction, and maintaining operational standards. Benefits include quarterly bonus potential, free meals, paid time off, and various insurance options. The job requires leadership skills, management experience, and the ability to work flexible hours. The role involves supervising team members, maintaining cleanliness and safety, and handling guest and team member concerns.

Principal Site Reliability Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Principal Site Reliability Engineer with extensive experience in cloud platforms and distributed system design. The role involves engaging in the lifecycle of services, defining standards, improving system performance, and collaborating with engineering teams. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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