Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

CRM Solution Manager (Salesforce)

Company:

Location: Alpharetta, GA

Posted Jan 22, 2025

McKesson, a Fortune 10 company, is seeking a Manager of IT CRM Solutions. The role involves overseeing Salesforce CRM/CPQ, leading a team of SMEs, and collaborating with cross-functional teams. The ideal candidate should have extensive experience with CRM applications, Salesforce.com, and software lifecycle. McKesson offers a competitive compensation package and a culture focused on health, happiness, and well-being.

Food Service Worker

Company: Sodexo

Location: College Park, GA

Posted Jan 22, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Service Worker. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. The company offers a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health insurance, and 401k. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

Shift Lead

Company: Walgreens

Location: Gainesville, GA

Posted Jan 22, 2025

Shift Lead

Company: Walgreens

Location: Dalton, GA

Posted Jan 22, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with all company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Customer Service Associate

Company: Walgreens

Location: Atlanta, GA

Posted Jan 22, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires working flexible hours and preferably having prior retail experience with Walgreens. The salary range for this role is $15 - $17.5 per hour.

Specialty Billing Technician

Company: Walgreens

Location: Atlanta, GA

Posted Jan 22, 2025

The job involves responsible billing and collection of third party and patient payments for products and services. Key responsibilities include submitting accurate invoices, verifying authorizations, managing patient balances, processing reimbursement checks, resolving chargebacks, and maintaining understanding of external billing practices. The role requires excellent communication skills, customer service experience, and preferably six months of retail experience. Walgreens offers benefits and a competitive salary range of $19.75 - $25.5 per hour.

Retail Sales

Company: Cracker Barrel

Location: Columbus, GA

Posted Jan 22, 2025

This job posting is for a Retail Sales position at a Cracker Barrel Old Country Store in Columbus, GA. The role involves providing excellent customer service, maintaining store displays, and ensuring safety protocols are followed. The job offers flexible hours and potential for promotion. The company emphasizes inclusivity, valuing diversity and equality, and has implemented enhanced safety measures due to the pandemic.

Summer Pharmacy Intern

Company: Walgreens

Location: Cartersville, GA

Posted Jan 22, 2025

Sales Consultant - Columbus GA

Company: Sysco

Location: Columbus, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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