Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Food Service Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 22, 2025

Automotive Repair Specialist

Company: CarMax

Location: Warner Robins, GA

Posted Jan 22, 2025

The job posting is for a CarMax Automotive Technician position in Warner Robins, Georgia. The role involves performing mechanical and cosmetic repairs on customer and internal vehicles, maintaining workplace cleanliness, interacting with customers, and managing repair orders. The ideal candidate should have New Associate Orientation Training, Kronos Training, and relevant ASE Certifications. They must be able to lift up to 50 pounds, demonstrate strong interpersonal and communication skills, and adhere to CarMax, O.S.H.A., and EPA standards.

Safety Management System Consultant, Risk Control

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 22, 2025

Liberty Mutual is seeking a Technical Consultant for a fully remote role with 50% travel. The role involves working with corporate stakeholders to improve safety standards, procedures, and processes. Key responsibilities include assessing the global safety management system, providing continuous improvement recommendations, and creating action plans. The ideal candidate should have strong relationship-building skills, service management skills, a customer focus, and technical expertise. A Bachelor's degree in a related field and at least 5 years of consulting experience in loss prevention or safety are required. Advanced degrees and certifications are preferred. The company values diversity, equitable opportunities, and continuous learning.

Retail Sales Associate - Locust Grove Tanger

Company: Gap Inc.

Location: McDonough, GA

Posted Jan 22, 2025

Gap, an iconic American brand, is seeking a Brand Associate to join their team. The role involves providing excellent customer service, educating customers about products, and driving sales through suggestive selling. The ideal candidate is a good communicator, customer-focused, passionate about retail, and a problem solver. They should be flexible with their schedule and comfortable using retail technology. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and more. Gap Inc. is committed to diversity and inclusion.

Junior Project Manager - Intern (North America - University Students)

Company: ZS

Location: Atlanta, GA

Posted Jan 22, 2025

ZS is a management consulting and technology firm that values its employees, offering them opportunities to drive impact and make life-changing solutions. The company's Digital Customer Experience Transformation Practice focuses on omnichannel transformation, data optimization, and AI-led orchestration. ZS is seeking a Junior Project Manager-Intern to support their Project Management office, ensuring client projects are delivered on time, within budget, and according to requirements. The role involves coordinating people and processes, communicating effectively, and collaborating with various departments. Candidates should have strong academic performance, preferably in marketing-related fields, and proficiency in agile project management skills.

Retail Cleaning Associate

Company: The TJX Companies, Inc.

Location: Dawsonville, GA

Posted Jan 22, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, excellent customer service, and strong communication skills. Benefits include an associate discount, 401(k) contributions, and various insurance options. The position offers a starting pay range of $12.00 to $12.50 per hour, with potential for growth and additional benefits based on service or hours.

Service Consultant

Company: CarMax

Location: Kennesaw, GA

Posted Jan 22, 2025

CarMax is seeking a Service Customer Advocate to deliver exceptional customer service. The role involves acting as a liaison between customers and retail technicians or mechanical associates, managing repair orders, and ensuring customer understanding of all recommendations and repairs. The ideal candidate will demonstrate strong interpersonal, communication, and customer service skills, and be able to work in a high-energy, fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Bakery Production Worker

Company: Aramark

Location: Norcross, GA

Posted Jan 22, 2025

The Bakery Production Worker job involves rotating through various tasks in a production environment, including filling, wrapping, and packaging products while adhering to food safety and quality procedures. Key responsibilities include operating and supervising continuous production lines, visually inspecting products for quality and quantity, and maintaining a safe and clean environment. The role requires previous experience in a bakery production or related role, knowledge of bakery production methods and food safety regulations, and the ability to obtain a food safety certification. Aramark, the employer, values employee development and equal employment opportunities.

Pharmacy Technician

Company: CVS Health

Location: Savannah, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Customer Service Rep (Onsite)

Company: Rentokil Terminix

Location: Thomasville, GA

Posted Jan 22, 2025

This job posting is for a Customer Service Representative role at Terminix, a global leader in pest control. The role involves ensuring high customer satisfaction by resolving queries related to service, billing, and scheduling. Key responsibilities include problem-solving, maintaining product knowledge, and documenting customer interactions. The company offers comprehensive training, competitive compensation, and opportunities for career growth. Benefits start on the first day for full-time colleagues, including health, dental, vision coverage, disability insurance, life insurance, and a 401(k) plan with company matching. Terminix is committed to diversity and equal opportunity employment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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