Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Personal Banker

Company: PNC

Location: Norcross, GA

Posted Jan 22, 2025

FT Staff Pharmacist

Company: CVS Health

Location: College Park, GA

Posted Jan 22, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring safe and accurate prescription fulfillment, and promoting positive patient experiences. The role requires strong communication skills, attention to detail, and the ability to pivot between tasks. CVS Health offers competitive compensation, benefits, and opportunities for professional growth.

Business Center Assistant Manager

Company: PNC

Location: Atlanta, GA

Posted Jan 22, 2025

Sr. Change Management Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 22, 2025

Staff Pharmacist

Company: CVS Health

Location: Griffin, GA

Posted Jan 22, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring compliance with regulations, and contributing to positive patient experiences. The company values flexibility, continuous learning, and a safe, inclusive work environment.

Part Time Merchandise Associate

Company: The TJX Companies, Inc.

Location: Macon, GA

Posted Jan 22, 2025

HomeGoods Store 1035 in Macon, GA is seeking a customer service-oriented individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards. The company culture is described as ever-changing yet encouraging, with opportunities for growth and development. Benefits include an associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, and more. The starting pay range is $12.00 to $12.50 per hour.

Weekend Evening Concierge (Sat & Sun 3-11pm)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive work environment.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Loganville, GA

Posted Jan 22, 2025

Ontology Lead

Company: Thermo Fisher Scientific

Location: Atlanta, GA

Posted Jan 22, 2025

The Graph Database/Ontology Lead is a strategic role requiring expertise in graph databases, cloud infrastructure, and leadership. Key responsibilities include strategic planning and innovation, database design and architecture, implementation and maintenance, team leadership, collaboration and customer management, and documentation and compliance. The ideal candidate should have a degree in computer science or a related field, at least 5 years of experience in a related role, and demonstrable experience in graph database technologies. Essential technical skills include proficiency in query languages like Cypher, Gremlin, SPARQL, and a solid grasp of graph theory and algorithms. Soft skills include excellent problem-solving abilities, strong leadership, and effective communication.

Technician, General Facilities Maintenance

Company: Walmart

Location: Canton, GA

Posted Jan 22, 2025

Walmart is seeking General Maintenance Technicians. The role involves diagnosing, repairing, and performing preventative maintenance on commercial equipment. Responsibilities include developing maintenance schedules, conducting training for store associates, and managing work orders. Previous maintenance experience, a valid driver's license, and eligibility for a CDL are required. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and paid time off benefits. The hourly wage range is $19.00-$35.00, with potential premiums based on specific circumstances.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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