Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Area Program Manager, Environmental, Health and Safety Construction

Company: Google

Location: Atlanta, GA

Posted Jan 22, 2025

Google is seeking a Program Manager with extensive experience in project or program management, particularly in Data Center Construction. The ideal candidate will have a Bachelor's degree, 5 years of relevant experience, and preferably certifications in Environmental, Health and Safety Construction (EHS). The role involves leading complex, multi-disciplinary projects, managing project schedules, identifying risks, and ensuring clear communication with cross-functional partners. The focus is on creating a safe, efficient, and customer-satisfying environment. The Data Center team is diverse, creative, and committed to building and operating powerful data centers. The role offers a competitive salary range of $139,000-$207,000 + bonus + equity + benefits.

Managing Consultant, Services Business Development - Global Business Platforms

Company: Mastercard

Location: Atlanta, GA

Posted Jan 22, 2025

Mastercard is seeking a Managing Consultant for Global Business Platforms in their Services Business Development team. The role involves driving growth with key Digital and Fintech partners, managing a portfolio of strategic clients, and promoting Mastercard Services solutions. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, excellent communication and relationship management skills, and a commercial drive. They must be able to own and drive end-to-end sales, including prospecting, contract development, and client negotiation. The role offers a competitive salary range of $132,000-206,000 and comprehensive benefits.

Pharmacy Intern - Grad

Company: CVS Health

Location: Dalton, GA

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 22, 2025

Technical Account Manager - FA&D - Remote

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

Store Manager In Training

Company: CVS Health

Location: Decatur, GA

Posted Jan 22, 2025

Pharmacy Technician

Company: CVS Health

Location: Loganville, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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