Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

HR Payroll Specialist

Company: Experient Group

Location: Atlanta, GA

Posted Jan 22, 2025

Experient is hiring an HR & Payroll Specialist for a full-time position in Atlanta, GA. The role involves managing HRIS, processing payroll, administering benefits, and onboarding new hires. The ideal candidate should have a Bachelor's degree, 3+ years of HR experience, and proficiency in ADP systems. Strong communication skills and understanding of HR regulations are required.

Lead - Weekend Night Shift

Company: GXO

Location: College Park, GA

Posted Jan 22, 2025

GXO is seeking a Lead for a Weekend Night Shift, Sunday - Wednesday, 5:00pm - 3:00am. The role involves overseeing operational processes, maintaining inventory levels, ensuring accurate order completion, training and coaching the warehouse team, and providing exceptional customer service. The ideal candidate should have 2 years of warehouse experience, 1 year of SAP experience, and familiarity with Warehouse Management Systems (WMS) and handheld scanners. GXO offers a positive work environment, opportunities for career growth, and a chance to be part of a global team providing cutting-edge supply chain solutions.

Banker Associate-Middle Market Banking-Associate

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 22, 2025

The job posting is for an Associate Banker role in Middle Market at JPMorganChase. The role involves working independently and as part of a team to introduce comprehensive financial solutions to clients. Key responsibilities include helping bankers cover new prospects, deepen existing client relationships, complete portfolio reviews, build market share, and drive internal and external client dialogue. The ideal candidate should have deep knowledge of various banking solutions, strong leadership skills, and a proven track record in developing and retaining profitable relationships. The role requires a minimum of 3 years of relevant experience, a strong professional reputation, and excellent communication skills. JPMorganChase offers a competitive total rewards package, including base salary, commission-based pay, and benefits such as comprehensive health care coverage, retirement savings plan, and tuition reimbursement.

Sr. Dev Ops Software Engineer - Commercial Software

Company: General Motors

Location: Atlanta, GA

Posted Jan 22, 2025

General Motors is seeking a DevOps engineer with extensive Azure experience to join their team in Silicon Valley or Atlanta. The role involves working on the Azure stack, designing and implementing CI/CD pipelines, managing Azure Kubernetes (AKS), automating cloud infrastructure changes using Terraform, and collaborating with cross-functional teams. The ideal candidate should have strong CS fundamentals, experience with Bash, PowerShell, Python, Go, or Groovy, and a deep understanding of Git and source control management tools. Preferred qualifications include experience managing the Azure cloud platform, customer focus, and proficiency with Docker, Kubernetes, Chef, Ansible, CICD automation frameworks, network security, and monitoring tools. The role offers a competitive salary range of $152,100 - $232,900, incentive pay, and comprehensive benefits.

Food Service Worker I- VMWARE LLC

Company: Aramark

Location: Roswell, GA

Posted Jan 22, 2025

The Food Service Worker I role at Aramark involves greeting guests, preparing and serving food, maintaining cleanliness, and ensuring food safety standards. The position requires strong customer service skills, flexibility, and the ability to work in a multifaceted schedule including weekends and holidays. Aramark values employee development and equal employment opportunities.

Exterior Services Technician, DOT Operator - DS

Company: Walmart

Location: Brunswick, GA

Posted Jan 22, 2025

Walmart is currently hiring Landscape Technician Operators. The role involves maintaining landscapes, performing grounds maintenance, and ensuring a clean environment. The position requires experience in landscaping, agriculture, maintenance, or retail, and a valid driver's license. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and paid time off benefits. The hourly wage range is $19.00-$35.00, with potential premiums based on specific circumstances. The job location is 150 Altama Connector, Brunswick, GA.

Shift Supervisor Trainee

Company: CVS Health

Location: Savannah, GA

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication abilities. The pay range is $16.00 - $23.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Exterior Services Technician, DOT Operator - DS

Company: Walmart

Location: Valdosta, GA

Posted Jan 22, 2025

Walmart is currently hiring Landscape Technician Operators. The role involves maintaining landscapes, performing grounds maintenance, and ensuring a clean environment. The position requires experience in landscaping, agriculture, maintenance, or retail, and a valid driver's license. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and paid time off benefits. The hourly wage range is $19.00-$35.00, with potential premiums based on specific circumstances. The job location is 340 Norman Dr, Valdosta, GA 31601-7713, United States of America.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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