Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Phlebotomist Specialist

Company: Labcorp

Location: Loganville, GA

Posted Jan 22, 2025

Sr Technical Program Manager

Company: UKG

Location: Alpharetta, GA

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Sr. Technical Program Manager. The role involves coordinating FedRAMP certification, driving innovation, and leading cross-functional teams. UKG offers comprehensive benefits and an inclusive culture. The ideal candidate has 3+ years of federal cybersecurity project experience and knowledge of NIST 800-53 controls.

TRANSPORTATION/SUPERVISOR

Company: Kroger

Location: Morrow, GA

Posted Jan 22, 2025

Store Manager in Training

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

Care Coordinator - Ponce

Company: Bond Vet

Location: Atlanta, GA

Posted Jan 22, 2025

Bond Vet is a vet-founded and vet-led company that aims to strengthen the human-animal bond through innovative urgent and primary care. They are seeking a compassionate Care Coordinator to join their team. The role involves greeting pet parents, managing appointments, communicating with clients and other veterinary practices, maintaining cleanliness, and providing high-level hospitality. The company offers competitive pay, tuition assistance, team-based profit sharing, a strong team culture, discounted in-clinic services, flexible scheduling, paid parental leave, commuter benefits, 401k contributions, and wellness support. Bond Vet is known for its industry-leading NPS scores and a career-focused culture.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Buford, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The role requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, read shelf tags, and possess basic math skills. Previous experience in retail, warehousing, or customer service is a plus. Kroger, the employer, emphasizes its commitment to its associates' well-being, offering comprehensive benefits including healthcare, paid time off, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Product Adoption and Enablement Lead

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic thinker with extensive experience in application development and ServiceNow products. The role involves strategic leadership, collaboration with cross-functional teams, and driving product adoption and customer success. The ideal candidate will have a deep understanding of ServiceNow's platform, strong skills in organizational change management, and excellent communication skills. They will influence company-wide partnerships, align product adoption with revenue goals, and develop training programs to enhance user proficiency.

Phlebotomist Specialist-Client Office

Company: Labcorp

Location: Suwanee, GA

Posted Jan 22, 2025

LabCorp is seeking a Phlebotomist for a full-time position in Suwanee, GA. The role involves providing exceptional customer service, performing skilled specimen collections, and being the face of the company. The position offers opportunities for continuous growth and a quarterly incentive bonus program. Benefits include medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The job responsibilities include performing blood collections, collecting specimens for various tests, data entry, billing, and maintaining patient logs. The ideal candidate should have a high school diploma, phlebotomy certification, previous experience, strong communication skills, and the ability to work independently or in a team. LabCorp is an Equal Opportunity Employer.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders with attention to freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers, and providing excellent customer service. The role requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, read shelf tags, and possess basic math skills. Previous experience in retail, warehousing, or customer service is a plus. Kroger, the employer, emphasizes its commitment to its employees' well-being, offering comprehensive benefits including healthcare, paid time off, emotional support, financial tools, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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