Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Management Trainee

Company: Enterprise Mobility

Location: Loganville, GA

Posted Jan 22, 2025

Enterprise Mobility is currently recruiting for its esteemed Management Training Program. This role offers a clear career path with numerous opportunities for growth, starting with comprehensive training in sales, customer service, finance, and operations. The position is based at 2200 COMMERCE DRIVE, LOGANVILLE, GA 30052 and comes with a competitive compensation package, including a targeted 1st year annual compensation of $53,105 for a 45-hour work week. Benefits also include health, dental, vision insurance, life insurance, prescription coverage, employee discounts, and a 401(k) retirement plan with company match and profit sharing. The company, a family-owned, world-class portfolio of brands, values its employees and offers opportunities for growth. The role requires a Bachelor's degree, minimum 6 months of relevant experience, a valid driver's license, and authorization to work in the US.

Food Supervisor

Company: Sodexo

Location: College Park, GA

Posted Jan 22, 2025

Food Service Worker

Company: Sodexo

Location: College Park, GA

Posted Jan 22, 2025

SodexoMagic is hiring a full-time Food Service Worker for varying shifts at the Delta Sky Club in Atlanta. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. The company values diversity, inclusion, and treats employees with respect. Benefits include a flexible work environment, training opportunities, and a comprehensive benefits package.

Grocery Clerk

Company: Kroger

Location: Morrow, GA

Posted Jan 22, 2025

Customer Success Strategic Leader

Company: First Advantage

Location: Atlanta, GA

Posted Jan 22, 2025

First Advantage, a leading provider of mission-critical background screening solutions, is seeking a seasoned Customer Success Strategic Leader for their Transportation Vertical. The role involves managing and enhancing relationships with key clients, ensuring client satisfaction, driving strategic initiatives, and fostering long-term partnerships. The ideal candidate should have a minimum of 7+ years in customer success account management, deep understanding of the logistics and transportation industry, strong leadership skills, excellent communication abilities, and robust problem-solving skills. The company offers a competitive salary, remote work opportunities, comprehensive benefits, and a culture that values innovation, client focus, and teamwork.

Cashier

Company: Kroger

Location: Savannah, GA

Posted Jan 22, 2025

Retail Sales Associate - Newnan Crossing

Company: Gap Inc.

Location: Newnan, GA

Posted Jan 22, 2025

Old Navy is a fashion retailer that emphasizes making style accessible to everyone. They offer high-quality, must-have fashion essentials for the whole family. The company values creating a fun shopping experience, fostering a community of playful personalities, and promoting brand loyalty. The role involves providing excellent customer service, becoming an expert in brand selling behaviors, and offering style suggestions. Benefits include a merchandise discount, competitive PTO, volunteer hours, 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recognized by Forbes as a World's Best Employer for Diversity.

Senior Accountant

Company: Salesforce

Location: Atlanta, GA

Posted Jan 22, 2025

Salesforce is seeking a Senior Accountant for the Operating Expense Accounting team. The role involves participating in month-end close processes, partnering with finance and business teams for accurate financial reporting, SOX compliance, and working with external auditors. The ideal candidate should have 5-7+ years of accounting experience, strong Excel skills, and the ability to drive process improvements. Preferred qualifications include CPA status, financial analysis experience, and Workday Financials or similar ERP systems experience.

Bakery/Deli Clerk

Company: Kroger

Location: Lithia Springs, GA

Posted Jan 22, 2025

Service Technician

Company: Coca-Cola

Location: Tifton, GA

Posted Jan 22, 2025

Coca-Cola UNITED offers an entry-level position, Technician - Service 1, responsible for servicing vending/fountain equipment. The role involves mechanical service, customer interaction, inventory control, and use of Microsoft Office/Mobilizer. Benefits include a comprehensive benefits package, tuition reimbursement, and a fast-paced environment promoting a healthy lifestyle. The company values career growth, safety, and customer service.

Sr. Paralegal, Intellectual Property and Advertising

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 22, 2025

The Sr. Paralegal, Intellectual Property and Advertising role is a full-time position that plays a crucial part in providing strategic direction on IP and advertising matters. The role requires independent decision-making, problem-solving, and project management skills. The ideal candidate will work effectively across various teams, have an eye for detail, and adapt rapidly to new systems. Responsibilities include managing legal clearance of branded materials, researching advertising issues, partnering on trade secret portfolio management, managing sweepstakes, and providing transactional support for IP and entertainment agreements. Minimum qualifications include 8 years of paralegal experience, strong communication and writing skills, and the ability to manage shifting demands and tight deadlines.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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