Customer Satisfaction Jobs in Atlanta, GA

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Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

Luxury Sales Manager

Company: Brilliant Earth

Location: Alpharetta, GA

Posted Jan 22, 2025

Brilliant Earth is seeking a dynamic Luxury Sales Manager for their Alpharetta, GA showroom. The ideal candidate will lead a team to exceed sales targets, demonstrate strong business acumen, and foster a passion for delivering exceptional customer experiences. Key responsibilities include recruiting, mentoring, and coaching team members, driving showroom sales performance, and ensuring high standards of customer service and operational efficiency. The role requires proven experience in retail sales management, excellent leadership abilities, strong business acumen, and robust CRM software experience. Brilliant Earth offers a competitive compensation package, career growth opportunities, and a diverse, mission-minded team environment.

Implementation Consultant

Company: Thomson Reuters

Location: Atlanta, GA

Posted Jan 22, 2025

Thomson Reuters is seeking an Implementation Consultant to drive transformation in the accounting industry by implementing cutting-edge software solutions. The role involves working closely with clients to enhance their processes through AI applications, providing expert guidance, and optimizing business processes. The ideal candidate should have a background in public accounting, consulting, or accounting software, with strong technical and consultative skills. The company offers a comprehensive benefits package, a culture of inclusivity, and opportunities for professional growth.

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Roswell, GA

Posted Jan 22, 2025

TJ Maxx Store 0029 in Roswell, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and promoting a positive customer experience. The ideal candidate should have superior communication skills, 1 year of retail experience, and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The starting pay range is $13.00 to $13.50 per hour. TJ Maxx values diversity and inclusivity, embracing each employee's unique perspectives.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Alpharetta, GA

Posted Jan 22, 2025

Brilliant Earth is seeking a full-time Jewelry Consultant for their Alpharetta, GA showroom. The role involves guiding customers through the purchasing process, managing sales leads, and creating personalized experiences. The ideal candidate should have a passion for customer service, a drive to exceed sales targets, strong communication skills, and a collaborative mindset. Brilliant Earth offers competitive compensation, a robust benefits package, career growth opportunities, and a mission-driven work environment.

Customer Specialist - Full Time

Company: CarMax

Location: Warner Robins, GA

Posted Jan 22, 2025

CarMax is seeking a Customer Specialist for their Warner Robins location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No prior experience is required, but sales and customer service experience is preferred. CarMax offers a high-energy retail sales environment with opportunities for career growth and development.

Shift Supervisor Trainee

Company: CVS Health

Location: Athens, GA

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling store procedures. The role requires deductive reasoning, analytical skills, and computer proficiency, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Pharmacy Intern

Company: CVS Health

Location: Savannah, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Technician

Company: CVS Health

Location: Tifton, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Nurse Practitioner Jefferson

Company: Kroger

Location: Jefferson, GA

Posted Jan 22, 2025

The Little Clinic is seeking a qualified healthcare professional to deliver high-quality medical care, maintain company metrics, and ensure a safe, quality-based healthcare environment. Responsibilities include patient relationship building, participation in meetings, community event promotion, and adherence to company policies. The ideal candidate should have a Master's in Nursing or Bachelor's in Physician Assistant, 1 year of healthcare experience, and necessary certifications. Desired qualifications include experience with clinical procedures, EHR charting, and retail health. The Little Clinic values its team members, offering comprehensive benefits, flexible scheduling, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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