Customer Satisfaction Jobs in Atlanta, GA

30,995 open positions · Updated daily

Looking for Customer Satisfaction jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Atlanta, GA area.

HIRING DAY - Apartment Maintenance Technicians

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 22, 2025

Windsor Communities is hiring for an Apartment Maintenance Technician II position. The company offers training, mentoring, growth, and advancement opportunities. The job requires intermediate competency with HVAC, plumbing, electrical, appliance repair, painting, and carpentry. The compensation range is $22 - $26 per hour plus an annual bonus potential of $1,600.

Maintenance Technician

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 22, 2025

Bozzuto is a company that values community and promotes goodness for those around them. They offer competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. The company culture is welcoming and inclusive, with opportunities for career development and growth.

Assistant Store Leader

Company: Kroger

Location: Decatur, GA

Posted Jan 22, 2025

The job description outlines responsibilities for a store management role at Kroger. Key duties include overseeing all departments, ensuring a positive customer experience, leading teams in merchandising initiatives, managing store operations in the manager's absence, and achieving sales, wage, and profit budgets. The role also involves promoting inclusive leadership, building community relationships, and providing performance feedback to associates. Qualifications include a high school diploma, relevant experience, and staff supervisory experience. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Incident Response Security Consultant, Mandiant, Google Cloud

Company: Google

Location: Atlanta, GA

Posted Jan 22, 2025

The job posting is for a Security Consultant role at Mandiant, a part of Google Cloud. The role involves helping clients prepare for, mitigate, and respond to cybersecurity threats. Key responsibilities include conducting forensic analysis, threat hunting, malware triage, and incident response. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 2 years of experience in network forensics, log analysis, and incident response. Preferred qualifications include certifications in Cloud Platforms and experience in Cloud incident response. Excellent communication and project management skills are also required. The role offers a competitive salary range of $105,000-$154,000 + bonus + equity + benefits.

Full Time Jewelry Associate

Company: The TJX Companies, Inc.

Location: Duluth, GA

Posted Jan 22, 2025

TJ Maxx Store 0384 in Duluth, GA is seeking a Customer Experience Associate. The role involves delivering a highly satisfied customer experience, embodying the REACH philosophy, and maintaining a clean store environment. The position offers opportunities for career growth, cross-training, and a dynamic work environment. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

Shift Lead

Company: Walgreens

Location: Decatur, GA

Posted Jan 22, 2025

The role involves managing store operations, including opening and closing, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include assisting with warehouse and vendor processes, maintaining store systems, and ensuring compliance with laws and company policies.

Cook

Company: Aramark

Location: Jefferson, GA

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining food safety. The Cook will also be responsible for setting up workstations, cleaning and sanitizing equipment, and providing excellent customer service. Aramark values employee development and offers opportunities for skill enhancement. The ideal candidate should have prior cooking experience, knowledge of food preparation principles, and food safety regulations.

Relationship Banker - Old Alabama Financial Center

Company: Bank of America

Location: Alpharetta, GA

Posted Jan 22, 2025

Bank of America is seeking a client-focused individual to engage and assist clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM. The role involves processing cash transactions, building relationships, and connecting clients to financial solutions. Key responsibilities include executing the bank's risk culture, growing business knowledge, managing financial center traffic, and driving the client experience. The ideal candidate should be an enthusiastic self-starter with strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred.

Procurement Coordinator - 1st Shift

Company: Cummins

Location: Atlanta, GA

Posted Jan 22, 2025

Cummins Inc. is seeking a Procurement Coordinator for their Atlanta, GA facility. The role involves managing supplier relationships, resolving payment issues, handling contract management, preparing for sourcing events, and ensuring quality and performance goals are met. The ideal candidate will have strong communication skills, be results-driven, and have experience with procurement systems and Microsoft 365. Key responsibilities include creating Mactrack projects, handling supplier payments, and managing the TCO process.

Store Manager in Training

Company: CVS Health

Location: Douglasville, GA

Posted Jan 22, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key aspects of the role involve effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth and offers a competitive pay range, comprehensive benefits, and various well-being programs. The company values its employees and communities, providing a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, and more. The application window for this opening closes on 03/17/2025.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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