Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Business Analyst

Company: TC Energy

Location: Houston, TX

Posted Aug 21, 2025

Bachelor’s Degree in a related field. Provide ongoing database maintenance, data entry and information retrieval. Assist with system enhancement testing.

Graphic Designer

Company: Intuitive Machines

Location: Houston, TX

Posted Aug 21, 2025

3–5 years of experience in a graphic design role, preferably in a fast-paced technical or engineering environment.

Step Deck Driver

Company: Lone Star Transportation

Location: Round Rock, TX

Posted Aug 21, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Customer Service Representative - Corporate

Company: Wolters Kluwer

Location: Austin, TX

Posted Aug 21, 2025

50-state corporate transactional experience that includes: document retrievals, incorporation/formation, registration/qualification, amendments, annual/biennial…

Event Security Guard - AT&T Stadium

Company: BEST Crowd Management

Location: Arlington, TX

Posted Aug 21, 2025

Possess a valid security license or be willing to obtain one (if required by local regulations). Provide exceptional customer service by assisting attendees,…

Service Journeyman Electrician

Company: KC Construction Services, Inc.

Location: Dallas, TX

Posted Aug 21, 2025

You will be expected to be highly knowledgeable of your trade, provide excellent customer service, be self-motivated, quality focused, and to operate safely and…

GCX PMO Project Manager

Company: eBay

Location: Austin, TX

Posted Aug 21, 2025

Project Management certification (PMP, CAPM, Agile, etc.) is a plus. We’re looking for someone who embraces innovation—especially in using AI tools and creative…

Step Deck Driver

Company: Lone Star Transportation

Location: Houston, TX

Posted Aug 21, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Step Deck Driver

Company: Lone Star Transportation

Location: Dallas, TX

Posted Aug 21, 2025

*Specialized drivers earn up to $150,000 per year*. *Standard OTR drivers earn up to $85,000 per year*. Must have 6+ months flatbed experience.

Licensed Event Security Guard - AT&T Stadium

Company: BEST Crowd Management

Location: Arlington, TX

Posted Aug 21, 2025

Possess a valid security license (Texas Private Security License Level 2 or higher required). Provide exceptional customer service by assisting attendees,…

Security Patrol Guard

Company: ACE CARD CLUB LLC

Location: San Antonio, TX

Posted Aug 21, 2025

Prior experience in security, or related field is preferred. Provide customer service and assistance and guidance to visitors and employees, ensuring a…

Hail Repair Sales Associate

Company: Dent Society

Location: Dallas-Fort Worth, TX

Posted Aug 21, 2025

Maintain detailed records of leads, appointments, follow-ups, and customer feedback using modern CRM tools,. This is an active, face-to-face role involving door…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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