Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Entry Level Cost Recovery Analyst

Company: BOEING

Location: Plano, TX

Posted Aug 21, 2025

Verify feasibility of quotes for repair, customer damage, modification, and overhaul; assist with cost analyses and decision support.

Commercial HVAC/R Service Technician

Company: LPC Services

Location: San Antonio, TX

Posted Aug 21, 2025

Valid driver's license with a clean driving record; experience as a van driver is a plus. Read and interpret schematics and technical drawings to diagnose…

Armed Security Officers - Flex - $19/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Aug 21, 2025

1 year of security experience. These positions offer a pay rate of $19/hr, paid weekly. (Please keep in mind that in order to receive the Flex pay rate of $19/…

Torch Operator/Cutters/Welders

Company: Arc Marine LLC

Location: Houston, TX

Posted Aug 21, 2025

Filling water bottles for Fire Watch & retrieving water for crew while onboard ship. Grinding designated areas to the satisfaction of lead welder, manager or…

Senior Systems Engineer-Manufacturing Plant Floor Systems

Company: General Motors

Location: Austin, TX

Posted Aug 21, 2025

Deployment activities will include gathering high-level requirements from manufacturing plant(s), updating existing software installations and/or configuring…

Graphic Designer

Company: Intuitive Machines LLC

Location: Houston, TX

Posted Aug 21, 2025

3–5 years of experience in a graphic design role, preferably in a fast-paced technical or engineering environment.

Customer Success Coordinator

Company: CenTex Foundation Repair

Location: Austin, TX

Posted Aug 21, 2025

Answer phone calls promptly and pleasantly. Stickler for details - ensuring all customer information is accurate. Problems or issues will come up.

Media and Social Marketing Manager - Mid Level

Company: USAA

Location: San Antonio, TX

Posted Aug 21, 2025

Contributes to the development and optimization of digital, social and traditional media strategies; and may develop moderately complex single-channel media…

HVAC Installer/Technician

Company: MB Mechanical, Inc.

Location: Houston, TX

Posted Aug 21, 2025

A valid driver’s license is required for transportation to job sites. Proficiency in using tools such as ohmmeters, welding equipment, and other necessary…

HVAC Commercial Service Technician

Company: Atmac Mechanical Services, LLC

Location: Plano, TX

Posted Aug 21, 2025

Valid driver’s license and clean driving record. Knowledge of methods, tools, and equipment used in the repair of air and water cooled, heating and air…

Bilingual Call Center Specialist I - Houston, TX

Company: Cenikor Foundation

Location: Houston, TX

Posted Aug 21, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

Registered Nurse (RN)-Pediatrics-Kelsey Seybold Clinic: Gulfgate

Company: Optum

Location: Houston, TX

Posted Aug 21, 2025

Current and valid Texas RN license. Specialty nursing certification in ambulatory care or one appropriate to the specialty area assigned.

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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