Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Director of Marketing

Company: Spark Energy, L.P.

Location: Houston, TX

Posted Aug 12, 2025

Bachelor’s degree in Marketing, Business Administration, or a related field; MBA preferred. Strong expertise in digital marketing strategies and tools, with a…

Data Scientist

Company: Chevron

Location: Houston, TX

Posted Aug 12, 2025

Cutting-Edge Technology: Utilize the latest tools and technologies in data science, machine learning, and AI to solve complex problems and make a real impact.

Sr. Electrical Construction Project Manager

Company: Facility Solutions Group, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Review and study project documents including estimates, design drawings, specifications, customer proposals and contracts. Manage a team of PM's and APM's.

Data Analyst

Company: Chevron

Location: Houston, TX

Posted Aug 12, 2025

Cutting-Edge Technology: Utilize the latest tools and technologies in data engineering, data science, machine learning, and AI to solve complex problems and…

Third Party Information Security Risk Analyst (Vice President)

Company: Information Technology Senior Management Forum

Location: Irving, TX

Posted Aug 12, 2025

Analyze data or processes in order to develop metrics, determine root causes of problems or deficiencies and suggest solutions.

HVAC Technician

Company: Ambient Heating & Cooling

Location: Spring, TX

Posted Aug 12, 2025

Valid driver's license and clean driving record preferred. Proven experience as an HVAC Technician or similar role in the service technician field.

Journeyman Electricians

Company: Facility Solutions Group, Inc.

Location: Dallas, TX

Posted Aug 12, 2025

Maintain current electrician's license or identification card to meet governmental regulations. Three to five years’ experience in the field.

Senior Accountant

Company: Creative Financial Staffing

Location: Stafford, TX

Posted Aug 12, 2025

3-5 years of experience in accounting, preferably within the electrical supply or manufacturing industry. Treasury and Cash Management : Assist with treasury…

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Aug 12, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Senior Data Analyst - Quality

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 12, 2025

Partner with customers and technical teams to design, develop and implement the analytics insights and tools in support of actionable, operational, strategic…

Foreman Electrician

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 12, 2025

Must have active driver’s license and acceptable motor vehicle report. Can build/design effective layout drawings and record drawings. ($1,000 sign on bonus).

Inbound Call Center Agent

Company: BrandNest

Location: Austin, TX

Posted Aug 12, 2025

Respond to inbound calls from customers, addressing inquiries and resolving issues efficiently. In this vital role, you will handle inbound calls, deliver…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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