Customer Satisfaction Jobs in Austin, TX

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Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Executive Chef

Company: Methodist Hospital

Location: San Antonio, TX

Posted Aug 09, 2025

Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal…

BI Reporting Analyst (Collections)

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 09, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery.

Restaurant Sous Chef

Company: Kalahari Resorts

Location: Round Rock, TX

Posted Aug 09, 2025

ServeSafe or equivalent food safety certification preferred. The ideal candidate thrives under pressure, leads by example, and maintains high standards in…

Local CDL Class A Driver - BBMJ Logistics

Company: Amazon Freight Partner

Location: Dallas, TX

Posted Aug 09, 2025

What you’ll need: • Must be at least 21 years old • Have a valid Class A Commercial Driver License (CDL) • Must have at least 1 year of experience driving 53ft…

CDL Class A Driver - Chism Trucking Inc

Company: Amazon Freight Partner

Location: San Antonio, TX

Posted Aug 09, 2025

Chism Trucking Inc is hiring full-time, motivated Class A CDL drivers with a clean driving record for its Amazon Freight Partner program.

Executive Director, Data Scientist

Company: USAA

Location: San Antonio, TX

Posted Aug 09, 2025

Leverages state-of-the-art machine learning/AI tools and analytical methodologies to develop and implement various types of predictive models with the targeted…

Sous Chef

Company: Marriott

Location: Dallas, TX

Posted Aug 09, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Interacts with guests to obtain feedback on product quality…

Marketing Manager

Company: Expedia Group

Location: Austin, TX

Posted Aug 09, 2025

This team works closely with the loyalty and product teams to assess marketing readiness and develop communication strategies and executions to launch exciting…

Unarmed Security

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 09, 2025

Active Unarmed Texas security guard license (Required). Active Level 2 security license. Our Security Specialists range from active-duty military personnel to…

Pharmacy Operations Manager

Company: Methodist Hospital

Location: San Antonio, TX

Posted Aug 09, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Consultant License (if applicable per state) Required.

Senior Business Analyst – Dept of Education Exp (Hybrid, Austin TX)

Company: LikeMinded Software

Location: Austin, TX

Posted Aug 09, 2025

*8 Years – Required*: Experience developing user stories and use cases that follow business analysis best practices. Dept of Education: 3 years (Required).

Armed Security Supervisor

Company: Cascadia Global Security

Location: Austin, TX

Posted Aug 09, 2025

All applicants must be over 21, with a valid driver's license, and be able to pass a DMV background check. Free of tickets, accidents, or marks against your…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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