Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sales Associate- Roofing Solutions

Company: Hargrove Roofing

Location: Austin, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Glazier

Company: Binswanger Enterprises Llc

Location: Dallas, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation (required). Respond promptly to service calls and prioritize emergency repairs as necessary.

Unarmed Security Officer

Company: Vets Securing America

Location: San Antonio, TX

Posted Jun 18, 2025

Provide first aid assistance as needed, maintaining a valid First Aid and CPR certification. Previous experience in security, or a related field is preferred…

Glazier

Company: Binswanger Enterprises Llc

Location: Plano, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation (required). Respond promptly to service calls and prioritize emergency repairs as necessary.

Sales Associate - Roofing Solutions

Company: Hargrove Roofing

Location: Grapevine, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Staff Software Engineer, Full Stack Web Development

Company: General Motors

Location: Austin, TX

Posted Jun 18, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and…

Sales Associate - Roofing Solutions

Company: Hargrove Roofing

Location: Houston, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Mitigation Project Manager

Company: Restoration Personnel Source

Location: Dallas, TX

Posted Jun 18, 2025

Valid driver’s license and clean driving record. As a *Mitigation Project Manager*, you will oversee daily field operations, manage mitigation projects, and…

Building Security Guard (Part-Time, Temporary) $23.17 Hourly

Company: Travis County

Location: Austin, TX

Posted Jun 18, 2025

Attend training and certification courses as needed and as required by the Department, in order to maintain certifications and skills necessary to perform the…

Retail Associate – Trend-Driven Gift & Beauty Retailer (Austin, TX)

Company: Ellicor Austin LLC

Location: Austin, TX

Posted Jun 18, 2025

Manage cash register operations, including cash handling and balancing at the end of shifts. Ability to perform basic math calculations and handle cash…

Carpenter/Installer

Company: Monet Interior

Location: Cedar Park, TX

Posted Jun 18, 2025

Reliable transportation and a valid driver’s license. Follow detailed design specifications and adapt as needed in the field. Job Types: Full-time, Part-time.

Accounts Payable Expense Analyst

Company: Neptune Society

Location: Houston, TX

Posted Jun 18, 2025

Complete extensive data analysis looking for invoice and transactions anomalies. Test software revisions and releases for usability (UAT) and functionality (SIT…

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

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