Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Business Data Analyst - Customer Service

Company: San Antonio Water System

Location: San Antonio, TX

Posted Oct 05, 2025

Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized…

Data Scientist, Amazon Astro

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Oct 05, 2025

Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science.

RCM & Patient Collections Manager – Call Center Operations

Company: M&M Staffing

Location: Richardson, TX

Posted Oct 04, 2025

Coach, develop, and lead a high-performing team of supervisors and agents. Help develop *RCM dashboards and performance reporting tools*.

WW Sr. PSA, Infra Mig+Mod, WWSO

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Oct 05, 2025

Experience with large scale IDC to cloud migration architecture design and implementation. 6+ years of design, implementation, or consulting in applications and…

Director of Marketing (Safety)

Company: Draeger, Inc.

Location: Houston, TX

Posted Oct 04, 2025

Develop, implement and lead the business field strategy and support Sales & Service leadership to achieve annual sales and profitability objectives for defined…

Pharmacy Technician, Participant Services

Company: CVS Health

Location: Austin, TX

Posted Oct 06, 2025

Pharmacy Technicians in Participant Services accept incoming calls related to requests submitted to Participant Services, resolve issues that have been…

Event Sales Assistant

Company: The Hireverse

Location: Irving, TX

Posted Oct 04, 2025

Must have a reliable car and valid driver’s license. *Paid Training:* Learn everything you need to succeed before hitting the field.

Need Licensed Plumbers

Company: 1-800-Plumber + Air of Dallas

Location: Dallas, TX

Posted Oct 05, 2025

Must have a valid state driver’s license. Must have a valid state plumbing license. Our licensed plumbers perform residential and commercial service and repair…

Sushi Chef

Company: Soto Japanese Restaurant & Sushi Bar

Location: Cedar Park, TX

Posted Oct 05, 2025

As a Sushi Chef, you will play a vital role in creating an exceptional dining experience for our guests by preparing fresh, high-quality sushi and other…

LOCAL Class A Driver TEXAS, NM, AZ

Company: ATL

Location: San Antonio, TX

Posted Oct 04, 2025

Excellent driving skills with a clean driving record. Follow all traffic laws and safety regulations while driving.

Business Intelligence Analyst - Intermediate Level

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

We are seeking a motivated individual to join our Treasury Operations Team, focusing on driving process improvements through in-depth data analysis and…

Security Officer - Morning

Company: City Security Services

Location: Houston, TX

Posted Oct 04, 2025

Patrol and provide security presence. Ensure security breaches are immediately reported. As a key member of our team, you will maintain a safe and secure…

Frequently Asked Questions

What are the typical salary ranges by seniority for Customer Satisfaction roles?
Entry‑level Customer Satisfaction Specialists typically earn between $48,000 and $65,000 annually in the U.S. Mid‑level roles such as CX Analysts or Support Engineers command $65,000 to $90,000. Senior positions—Customer Success Managers or Escalation Leads—often range from $90,000 to $130,000, with top performers in high‑growth tech firms exceeding $140,000.
What skills and certifications are required for a career in Customer Satisfaction?
Key skills include empathy, problem‑solving, and data analysis. Proficiency in Zendesk, Salesforce, Gainsight, or HubSpot is essential. Certifications such as the Certified Customer Experience Professional (CCXP), the Customer Success Manager (CSM) credential, ITIL Foundation, or Agile Certified Practitioner (ACP) give a competitive edge.
Is remote work available in Customer Satisfaction positions?
Nearly 70 % of Customer Satisfaction roles support remote or hybrid arrangements. Companies rely on Slack, Microsoft Teams, and Zoom for collaboration, while Zendesk and Gainsight enable remote ticketing and performance tracking. Remote‑first teams often span multiple time zones, offering flexible schedules and global career opportunities.
What are common career progression paths within Customer Satisfaction?
Typical progression starts with a Customer Support Specialist, moves to a Support Engineer or CX Analyst, then to a Customer Success Manager or Escalation Lead. From there, professionals can advance to Senior CSM, Director of Customer Success, VP of CX, or CX Strategy Lead, each bringing higher responsibility and broader impact.
What industry trends are shaping Customer Satisfaction today?
Current trends include AI‑powered chatbots reducing first‑contact resolution time, predictive analytics forecasting churn, and self‑service knowledge bases driving CSAT. The subscription economy pushes companies to focus on lifetime value, while real‑time sentiment analysis and omnichannel consistency become critical metrics for CX teams.

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