Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Sales Associate

Company: Bel Furniture

Location: San Antonio, TX

Posted Jun 02, 2025

As a Sales Associate, you will play a crucial role in driving sales through effective communication, upselling techniques, and maintaining an organized store…

Supervisor-Public Safety/Security-Full-time

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jun 01, 2025

Five years of experience in a security, military or law enforcement related field, three years' which demonstrates progressive leadership responsibility.

Customer Service Representative

Company: Atkore

Location: Dallas, TX

Posted Jun 02, 2025

Minimum two years business experience in a manufacturing or electrical customer service environment preferred. High School diploma or equivalent.

Client Experience Manager | Transaction & Listing Coordination

Company: Cain Realty Group - Keller Williams Realty

Location: Austin, TX

Posted May 31, 2025

We host a variety of events throughout the year that allow our agents and staff to invite their clients and sphere of influence, we have a client concierge…

Retail Sales Associate

Company: Robbins Brothers

Location: Dallas, TX

Posted May 31, 2025

Promptly answers telephone calls according to established company guidelines. Communicates promptly with guests through all avenues of communication: in-person,…

Customer Service Representative - State Farm Agent Team Member

Company: Alex Post - State Farm Agent

Location: San Antonio, TX

Posted Jun 02, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Mobile Application Engineer (Information Systems)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 31, 2025

This position is responsible for providing technical expertise and analytical guidance to architects, management and technical resources, collaborating closely…

Mobile Application Engineer (Information Systems)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 31, 2025

This position is responsible for providing technical expertise and analytical guidance to architects, management and technical resources, collaborating closely…

Group Fitness Sales Associate - BUNDA Preston Forest

Company: BUNDA Preston Forest

Location: Dallas, TX

Posted Jun 02, 2025

Greet all members, answer phone calls, lead tours of the studio for potential new members with exceptions customer service and participate in community outreach…

Sous Chef

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted May 31, 2025

You will contribute to recipe management and menu/product design as well as train new staff to ensure consistency and quality control.

Group Fitness Sales Associate - BUNDA West Village

Company: BUNDA West Village

Location: Dallas, TX

Posted Jun 02, 2025

Greet all members, answer phone calls, lead tours of the studio for potential new members with exceptions customer service and participate in community outreach…

Graphic Designer / Production Specialist

Company: FASTSIGNS® OF HOUSTON, TX - WESLAYAN

Location: Houston, TX

Posted Jun 02, 2025

In the production room, you will be responsible for all aspects of the physical construction and assembling of signs from computer cut vinyl and wide format…

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

Related Pages

© 2026 Job Transparency. All rights reserved.