Customer Satisfaction Jobs in Austin, TX

Positions 65,066 Updated daily

Looking for Customer Satisfaction jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Austin, TX area.

Cash Management Accountant

Company: Meneses Law PLLC

Location: Houston, TX

Posted Mar 14, 2025

The accounting professional will be responsible for recording revenues and matching transactions during the period when cash is received and paid, respectively,…

Field Service & Sales Technician

Company: Vivint Smart Home

Location: Missouri City, TX

Posted Mar 13, 2025

Clean driving record and valid license. Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction,…

R&D Product Development Chef

Company: TOKYO GARDENS COMPANY

Location: Houston, TX

Posted Mar 13, 2025

Assist reviewing sensory evaluation data and generating reports with visualization tools and providing analysis results. Paid vacation and personal time off.

T-1 Janitorial

Company: Austin Task, Inc.

Location: Austin, TX

Posted Mar 14, 2025

✓ Clean driving record may be required. ✓ Effectively utilizes and maintains knowledge of all required tools corresponding with T-1 Janitorial Equipment.

Senior Software Engineer

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Mar 17, 2025

Leads efforts from end-to-end through delegation, review, and driving results holistically; leads medium complexity features from technical design through…

Senior Accountant, 90K-95K (Hybrid)

Company: LHH Recruitment Solutions

Location: Dallas, TX

Posted Mar 17, 2025

Bachelor’s degree in accounting or related field. Prepare lending compliance documentation and conduct cost analysis. Compensation ranges from 90K-95K annually.

Director Leasing & Marketing FT- Smith (Med Center)

Company: Houston Methodist

Location: Houston, TX

Posted Mar 17, 2025

Ten years' experience in healthcare real estate administration, commercial lease management, marketing, and negotiating physician leasing agreements with five…

Staff Software Engineer - Developer Experience

Company: H-E-B

Location: San Antonio, TX

Posted Mar 13, 2025

Expert knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level using…

Press Operator

Company: Freudenberg Flow Technologies

Location: Houston, TX

Posted Mar 14, 2025

Our strengths in material science, application knowledge, design capabilities and manufacturing capacity, combined with our differentiated product portfolio,…

Art Sales Consultant

Company: West Chelsea Contemporary

Location: Austin, TX

Posted Mar 12, 2025

As an Art Consultant, you will play a crucial role in enhancing the customer experience while driving sales and fostering long-term relationships with clients.

Senior Guest Service Manager - Austin, TX

Company: Parking Management Company

Location: Austin, TX

Posted Mar 14, 2025

A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than…

Registered Nurse (RN) – Cardio & Vascular

Company: CLS Health PLLC

Location: Pasadena, TX

Posted Mar 13, 2025

Ensure voicemails are checked and calls are returned and documented. Ensure optimal phone answer rate (> 85%). Resolve patient complaints and professionally.

Frequently Asked Questions

What are the typical salary ranges for Customer Satisfaction roles by seniority?
Salaries for Customer Satisfaction roles vary significantly based on experience, location, and company size. Entry-level Customer Support Specialists typically earn between $40,000 and $60,000 annually. Mid-level positions, such as Senior Customer Service Representatives or CX Analysts, often range from $60,000 to $90,000. Senior roles like Customer Success Managers, CX Strategists, or Directors of Customer Experience can command salaries from $90,000 to over $150,000, especially in tech companies or those with complex product offerings.
What skills and certifications are essential for Customer Satisfaction professionals?
Key skills include exceptional communication (written and verbal), active listening, empathy, problem-solving, and conflict resolution. Proficiency with CRM platforms like Salesforce Service Cloud, Zendesk, HubSpot Service Hub, or Intercom is vital. For more analytical or strategic CX roles, data analysis skills and experience with tools like Tableau or Google Analytics are beneficial. Relevant certifications include the Certified Customer Experience Professional (CCXP) from the CXPA, specific CRM platform certifications, or ITIL Foundation for roles in technical support operations.
Is remote work commonly available for Customer Satisfaction roles?
Yes, remote work is highly prevalent in the Customer Satisfaction field, particularly for frontline customer support and some customer success management roles. The nature of these positions, often relying on cloud-based communication tools, CRMs, and knowledge bases, makes them well-suited for remote or hybrid models. Companies often provide comprehensive virtual onboarding and support to ensure remote teams remain connected and effective, offering flexibility for many professionals.
What are the common career progression paths within Customer Satisfaction?
Career paths often start with Customer Support Specialist roles, progressing to Senior Specialist or Team Lead. From there, individuals can advance to Manager or Director of Customer Success/Experience. Specialization is also common, leading to roles such as CX Analyst, Journey Mapper, Product Support Engineer, or Customer Advocacy Manager. Some professionals transition into related fields like Product Management, Sales Enablement, or Learning & Development, leveraging their deep understanding of customer needs and product usage.
What are the current industry trends impacting Customer Satisfaction?
Several trends are reshaping the Customer Satisfaction landscape. There's a strong push towards <em>proactive customer experience</em>, using data and AI (like sentiment analysis tools or predictive analytics) to anticipate and address customer needs before they arise. The adoption of <em>AI-powered chatbots and self-service portals</em> continues to grow, automating routine inquiries and freeing human agents for complex issues. Furthermore, an increased focus on <em>omnichannel experiences</em> ensures seamless interactions across all touchpoints, and the emphasis on demonstrating <em>Customer Experience ROI</em> drives data-driven decision-making and investment in advanced VoC (Voice of Customer) programs.

Related Pages

© 2026 Job Transparency. All rights reserved.