Customer Satisfaction Jobs in Chicago, IL
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Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.
Client Account Executive
Company: Morningstar
Location: Chicago, IL
Posted Feb 01, 2025
Morningstar is seeking a sales-minded individual to join their Client Account Executive team. The role involves enhancing the experience of Advisor Workstation clients, driving value, and expanding business opportunities. The successful candidate will be responsible for managing a portfolio of clients, identifying growth opportunities, and achieving sales and retention goals. The position requires at least 2 years of sales experience, strong organizational skills, and a consultative selling approach. Morningstar offers a competitive total cash compensation, comprehensive benefits, and a hybrid work environment.
Manager, Solutions Architect - Oracle Cloud ERP & Integrations
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Feb 01, 2025
McDonald's is accelerating its growth strategy, focusing on enhancing the customer experience through Delivery, Digital, and Drive-Thru. The company is investing in transformative technology, including AI and robotics, to digitize its operations and improve efficiency. The role of Manager, Solutions Architect, is crucial in designing and maintaining solutions for Oracle Cloud ERP, ensuring scalability, security, and resilience. The ideal candidate should have extensive experience in solution architecture, particularly in large-scale global technology environments, and a strong understanding of Oracle Cloud ERP, DevOps, Security, and Systems Performance.
Data Quality Analyst
Company: Press Ganey
Location: Chicago, IL
Posted Feb 02, 2025
PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of Human Experience and has a mission to empower organizations to deliver the best experiences. The Analytics Data Quality Analyst role is critical for maintaining data integrity, enforcing data quality standards, and ensuring compliance with regulatory requirements. The ideal candidate should have 5+ years of experience in data quality management, strong knowledge of healthcare data structures, and proficiency in SQL and data quality tools.
Nutanix Business Development Manager - Commerical
Company: CDW
Location: Chicago, IL
Posted Feb 01, 2025
CDW, a Fortune 200 leader, offers a Business Development role with a focus on accelerating growth within the Corporate segment. The role involves targeting high visibility corporate accounts, understanding client needs, and providing solutions. Key responsibilities include project management, coordination with sales, and developing long-term pipelines. The ideal candidate should have a Bachelor's degree or 6 years of experience in technical sales, marketing, or business development, with a proven track record in the Corporate Sales marketplace. Strong customer-facing skills, excellent communication, collaboration, and problem-solving abilities are required. The role involves significant travel and offers a pay range of $63,000 - $75,000, an annual bonus target of 100%, and comprehensive benefits.
Senior Applied Machine Learning Scientist- AI Agents
Company: Grainger
Location: Chicago, IL
Posted Feb 02, 2025
Grainger, a leading industrial distributor, is seeking a Senior Applied ML Scientist to drive cutting-edge generative AI solutions. The role involves building and maintaining Agentic processes, working closely with other ML scientists, engineers, and product managers, and designing robust data pipelines. The company offers competitive compensation, comprehensive benefits, and a commitment to equal employment opportunity. The position is part of Grainger's Product Discovery team, which aims to enable customers to find what they need when they need it.
Billing Disputes Operations Strategy Intelligence Lead
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover is offering a job opportunity for a Billing Disputes Operations Strategy Intelligence Lead. The role involves implementing strategies and systems improvements to support business operations, utilizing data to identify opportunities for enhancement, fostering collaboration, and problem-solving issues. The candidate will be responsible for developing numerous business dashboards and scorecards, ensuring proper reporting and data collection. The position requires a Bachelor's degree in Business Administration, Management Engineering, Social Sciences, or related fields, along with 4+ years of customer service or financial services operations experience. The role is primarily performed indoors in an office setting, with the ability to operate office equipment and communicate verbally. Discover offers a competitive total compensation package, including benefits such as paid parental leave, paid time off, 401k plan, medical, dental, vision, and health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.
IT Support Analyst
Company: Kalderos
Location: Chicago, IL
Posted Feb 01, 2025
Kalderos is a healthcare technology company focused on pharmaceutical pricing transparency, trust, and equity. They are seeking an IT Support Analyst to provide top-tier technical support to their 115+ internal employees in a fully remote environment. The role involves troubleshooting technical issues, collaborating with the IT team, and assisting with IT projects. The company values collaboration, feedback, and growth, offering competitive benefits and a dynamic work environment.
Subject Matter Expert - 24522
Company: Enverus
Location: Chicago, IL
Posted Feb 01, 2025
Enverus, a leading provider of oil and gas data, is seeking a Junior Data Analyst for its Chicago team. The role involves analyzing and troubleshooting data issues, supporting in-house FTP data delivery, understanding APIs, fielding inquiries, tracking data issues, and documenting processes. The company offers competitive benefits and a variable compensation salary range of $60,000 - $70,000. A background in finance or energy markets, excellent communication skills, and comfort with global teams are preferred.
Lead Operations Strategy - Dispute Policy and Compliance
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover is offering a Lead Operations Strategy Card Disputes Position with a focus on implementing strategies and systems improvements to support business operations. The role involves analyzing data, leading performance improvement implementations, and documenting processes. The candidate must have a passion for continuous improvement and risk management. The position requires a Bachelor's degree in Business Administration and Management, Engineering, Social Sciences, or related field, along with 4+ years of customer service or financial services operations experience. The company values diversity and inclusion, and offers a competitive total compensation package including benefits such as paid parental leave, 401k plan, and education assistance.
2025 Summer Intern: Data & Innovation Intern
Company: UL Solutions
Location: Chicago, IL
Posted Feb 01, 2025
UL Solutions is seeking a Data & Innovation Intern to join their team in Northbrook IL or Chicago IL. The intern will work with the Data & Innovation team to build a unified customer experience, implement digital strategies, and improve processes using machine learning and AI. The role involves collaborating on exciting projects with talented peers and top leaders, and requires strong problem-solving, analytical, and communication skills. The ideal candidate is a rising senior pursuing an undergraduate or master's degree in Engineering, Data Science, Business, or a related field, with experience in statistical languages, Python coding, and machine learning techniques.
Associate Finance Director, Growth Finance - Hydration & Desserts
Company: Kraft Heinz
Location: Chicago, IL
Posted Feb 01, 2025
Kraft Heinz is offering an Associate Finance Director position in Growth Finance for the Hydration & Desserts portfolio. The role involves leading financialization of innovation projects, productivity initiatives, and capital investments, partnering with multifunctional teams to drive growth and efficiency. The successful candidate will also manage processes like SKU rationalization, mentor a team of three finance professionals, and provide data-driven insights to business leaders. The job requires a Bachelor's degree in Finance, Accounting, or a related field, at least 6-8 years of finance experience in the CPG industry, and exceptional skills in financial analysis, budgeting, forecasting, and Microsoft Excel. Preferred qualifications include an MBA, experience in consumer goods or food sectors, understanding of ERP systems, and strong leadership skills.
Principal Card Disputes Strategy
Company: Discover
Location: Chicago, IL
Posted Feb 01, 2025
Discover offers a bright future with meaningful work from day one. The Principal Card Disputes Strategy position is responsible for providing strategic direction for operational activities, ensuring efficient and compliant servicing operations for US Card Billing Disputes. The role involves collaborating with business partners, managing risk, and developing new controls. The candidate will also be responsible for authoring new controls and securing resources to comply with biyearly Network releases. The job requires a Bachelor's degree in Business Administration and Management or related field, along with 6+ years of experience in customer service, financial services, or related operations.