Customer Satisfaction Jobs in Chicago, IL
37,157 open positions · Updated daily
Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.
Senior Solutions Engineer, Majors - Chicago
Company: Cloudflare
Location: Chicago, IL
Posted Jan 31, 2025
The Solutions Engineer role at Cloudflare involves building and maintaining long-term technical relationships with key stakeholders in strategic accounts. The role requires strong communication skills, experience in managing technical sales within large accounts, and a deep understanding of Cloudflare's solutions. The engineer will drive technical conversations across various lines of business, empower customers in their security and network transformation journeys, and represent Cloudflare at industry events. Desirable skills include proficiency in internet security technologies, networking, HTTP technologies, Zero Trust Network Access, SASE concepts, cloud computing, and scripting or programming experience.
Manager IT Solutions Engineering
Company: Ahold Delhaize USA
Location: Chicago, IL
Posted Jan 31, 2025
Ahold Delhaize USA is seeking a Solutions Engineering Manager to lead teams of software engineers and system analysts. The role involves building and delivering high-performing IT products, driving engineering best practices, and modernizing existing tech stacks. The manager will be responsible for hiring and developing talent, leading design and implementation of application platforms, and ensuring efficient and scalable applications. They will also manage budgets, technical personnel, and vendor performance. Preferred qualifications include a Masters Degree, Agile methodology experience, and retail or grocery industry experience.
Sr. Director, Strategic Product Portfolio
Company: Inspira Financial
Location: Chicago, IL
Posted Jan 31, 2025
Inspira Financial is seeking a Sr Director Product Portfolio Lead to develop a vision and strategy for a portfolio of products, ensuring alignment with business objectives and driving profitability. The role involves analyzing market trends, customer needs, and competitive dynamics to identify opportunities for innovation and growth. The ideal candidate should have 7-10 years of experience in the health and benefits industry, strong communication skills, and the ability to assess complex markets and competitive environments. The position offers a competitive salary of $190,000 - $215,000 per year.
Technical Project Manager I
Company: Vail Systems, Inc.
Location: Chicago, IL
Posted Jan 31, 2025
Vail Systems is seeking a Technical Project Manager to oversee the entire project lifecycle for innovative enterprise voice communication solutions on web and mobile channels. The ideal candidate should have a strong background in project management frameworks and agile methodologies, knowledge of customer service ticketing processes, IVR, and VoIP applications. The role involves partnering with engineering, product, operations, and support teams to establish project scope, timeline, and success metrics. The candidate will also manage communications, ensure documentation, and define support and maintenance procedures post-project completion.
Data Specialist, Level II
Company: Morningstar
Location: Chicago, IL
Posted Jan 31, 2025
The role of Level II Specialist in the Data and Data Product organization involves providing second-level support for complex product and data issues, working with various teams to ensure timely resolution, and contributing to process improvement. The ideal candidate should have 1-2 years of experience in a quality operations analyst or customer support role, extensive knowledge of Morningstar products and data, and strong problem-solving, organizational, and analytical skills. Morningstar offers comprehensive benefits, including financial, physical, emotional, and social health programs, a hybrid work environment, and a competitive base salary range of $54,093 - $91,977 annually.
Senior Product Owner
Company: CNA
Location: Chicago, IL
Posted Jan 31, 2025
The job description outlines a Senior Product Owner role at CNA, which involves supporting Agile Scrum teams, prioritizing team backlogs, and driving content via prioritized user stories. The role requires strong leadership, collaboration, and domain knowledge. The Senior Product Owner is expected to be a thought leader in Scrum ceremonies, fostering continuous improvement, and building customer insights into the planning and execution process. The role also involves analyzing metrics, recommending changes, and inspiring team members. The ideal candidate should have a Bachelor's degree, at least five years of Product Owner experience, and familiarity with Agile methodologies. CNA offers a competitive benefits package and is committed to providing reasonable accommodations.
Fraud Operations Analyst
Company: Avant
Location: Chicago, IL
Posted Jan 31, 2025
Avant is seeking a Fraud Analyst for its Fraud Operations team in Chicago. The ideal candidate should have a knack for spotting patterns, excellent attention to detail, and a passion for solving complex fraud cases. The role involves investigating suspicious activities, examining data, reporting findings, collaborating with various teams, applying creative problem-solving skills, ensuring regulatory compliance, maintaining accurate records, conducting deep-dive analysis, continuously improving skills, and staying updated on fraud trends. The position requires a bachelor's degree in a relevant field, strong working memory, high accuracy, a genuine passion for fraud investigation, proficiency in data analysis tools, effective communication skills, and the ability to work in a fast-paced environment. The compensation range is $60,000 - $90,000 per year, with additional incentives. Avant values diversity, collaboration, and offers a flexible work environment with numerous benefits.
Specialist Platform Support Engineer
Company: iManage
Location: Chicago, IL
Posted Jan 31, 2025
iManage is seeking a Platform Support Engineer for their Chicago office. The role involves being a data-driven problem solver, collaborating with customer-facing teams, and advocating for users. The company offers a flexible working policy, a supportive team culture, and comprehensive benefits. The ideal candidate has 47 years of experience in a technical escalation role, with expertise in distributed cloud services and REST APIs. iManage is committed to diversity and inclusion, encouraging applicants to apply even if they don't meet every qualification.
Associate Platform Support Engineer
Company: iManage
Location: Chicago, IL
Posted Jan 31, 2025
iManage is seeking a Platform Support Engineer for their Customer Reliability team in Chicago, IL. The role involves developing deep technical knowledge of the iManage platform, collaborating with customer-facing teams, proactively assisting internal teams and customers, and advocating for users. The ideal candidate has a Bachelor's degree in computer science or information technology, experience with distributed cloud service technologies, and familiarity with log aggregation and monitoring tools. iManage offers a flexible working policy, competitive salary, comprehensive benefits, and opportunities for career growth and learning.
Data Scientist
Company: TransUnion
Location: Chicago, IL
Posted Jan 31, 2025
TransUnion is seeking a Sr Analyst Data Science and Analytics with a Masters or PhD in a relevant field or equivalent experience. The role involves supporting the development of analytic solutions for clients across various industries, leading analytic client engagements, and designing programs for data extraction and statistical analysis. The position offers a competitive salary range of $67,500 - $112,500 annually and a comprehensive benefits package. TransUnion is committed to diversity and equal opportunity employment.
People Operations Intern
Company: iManage
Location: Chicago, IL
Posted Jan 31, 2025
iManage offers a paid internship program in People Operations, starting June 2nd and ending August 8th. The program includes project-based activities, team building, and learning opportunities. Interns will work on various projects, gain exposure to different aspects of iManage, and collaborate with team members. The role requires a bachelor's degree in HR, business, or a related field, excellent communication skills, and proficiency in Microsoft Office Suite. iManage values diversity and encourages applicants with a growth mindset to apply.
Talent Acquisition Coordinator/Sourcer
Company: ActiveCampaign
Location: Chicago, IL
Posted Jan 31, 2025
ActiveCampaign is seeking a candidate with 12 years of administrative coordination experience to join their Talent Acquisition team. The role involves supporting the team in coordinating interviews, tracking candidates, and implementing candidate generation strategies. The ideal candidate should have excellent communication skills, strong understanding of computer systems, and ability to maintain confidentiality. ActiveCampaign is known for its inclusive culture, high customer satisfaction rating, and comprehensive benefits. The company is an equal opportunity employer.