Customer Satisfaction Jobs in Chicago, IL
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Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.
CRM Marketing Specialist
Company: tastytrade/ tastylive/ tastyfx/ tastycrypto
Location: Chicago, IL
Posted Jan 30, 2025
The job posting is for a CRM Marketing Specialist role at tastyfx, a rapidly growing company in the financial sector. The role involves developing and executing CRM initiatives to drive customer engagement, retention, and growth. The ideal candidate should have a minimum of 2-3 years of experience in CRM or related roles, strong knowledge of email marketing best practices, and proficiency in data analysis. The company offers a range of benefits including performance bonuses, stock purchase options, and a comprehensive health and wellness program. The salary range is $65,000 - $85,000, depending on the candidate's experience and qualifications.
Senior Business Intelligence Analyst
Company: Caterpillar
Location: Peoria, IL
Posted Jan 30, 2025
Caterpillar Inc. is seeking a Senior Business Intelligence Analyst for its Cat Digital division. The role involves leading strategic and tactical analytic projects, turning data into insights, and driving business growth. The ideal candidate will have a strong technical background in data structures using SQL, project management experience, and excellent communication skills. They will work with a diverse team to discover future trends in aftermarket through field data analytics. The position offers opportunities for career growth, competitive compensation, and benefits, including a flexible hybrid work environment. The role is based out of either Chicago, IL or Peoria, IL offices.
Senior Business Manager - Integrated Energy Systems
Company: UL Solutions
Location: Chicago, IL
Posted Jan 30, 2025
The text describes a Business Manager role for Integrated Energy Systems in UL's fastest-growing team. The role is hybrid, requiring 3 days a week in Northbrook IL or Melville NY. Responsibilities include developing and implementing commercial and operational strategies, managing P&L activities and budget, ensuring financial targets are met, and driving initiatives for new business opportunities. The role also involves managing costs, reporting, forecasting, and workflow overviews. The ideal candidate should have a university degree in Engineering, Business, or a similar field, with 10+ years in the Energy Systems sector and 5+ years of leadership experience. The role offers a competitive salary, annual bonus, health benefits, wellness benefits, and retirement savings. UL Solutions is a global leader in applied safety science, working at the center of safety and sustainability, with projects in electrical infrastructure, renewable energy, and electrified transportation.
Senior Client Partner, Large Customer Sales (Financial Services)
Company: Reddit
Location: Chicago, IL
Posted Jan 30, 2025
Senior Product Manager, AI \u0026 Data
Company: BigTime Software, Inc.
Location: Chicago, IL
Posted Jan 30, 2025
BigTime is seeking a Senior Product Manager to lead the development and integration of AI-powered features into their SaaS platform. The role involves defining product strategies, delivering innovative solutions, and enhancing customer satisfaction. The ideal candidate will have 5+ years of technical product management experience, 3+ years managing SaaS products, and a proven track record of delivering AI-powered features. They will be responsible for AI product strategy and execution, integration and API roadmap, cross-functional collaboration, and product delivery and analytics. BigTime offers a competitive salary, comprehensive benefits, and a hybrid work schedule. This role is critical for BigTime's future growth, as they aim to transform how professional services organizations manage projects and make data-driven decisions.
Knowledge & Insights Analyst
Company: Caterpillar
Location: Peoria, IL
Posted Jan 30, 2025
Caterpillar Inc. is offering a job opportunity in its Digital and Data Technology sector. The role involves providing customer and dealer self-service support by analyzing multifaceted dashboards, identifying data trends, and creating solutions to enhance the support experience. The successful candidate will be responsible for crafting public-facing self-help content, optimizing search functionality, and collaborating with cross-functional teams for continuous improvement. The job requires a college degree, superior communication skills, strong organizational skills, and at least 2 years of experience in a contact center environment. Caterpillar offers a competitive salary, benefits, and opportunities for career growth.
Product Owner Intern
Company: iManage
Location: Chicago, IL
Posted Jan 30, 2025
iManage offers a paid internship program for students to gain hands-on experience in a dynamic technology company. The program, based in Chicago, runs from June 2nd to August 8th and includes project-based activities, team building, and learning opportunities. Interns will work on Agile teams, collaborate with various departments, and contribute to the iManage product suite. The role requires strong analytical skills, proficiency in Microsoft Office Suite, and excellent communication abilities. iManage values diversity and encourages applications from individuals with a growth mindset.
Analytics Director, Value-Based Care & Revenue Cycle Strategy
Company: IMO Health
Location: Chicago, IL
Posted Jan 30, 2025
The Analytics Director Value-Based Care & Revenue Cycle Strategy role at IMO Health involves serving as a domain expert for analytics solutions, focusing on healthcare reimbursement and clinical documentation best practices. The individual will guide the development of analytics solutions, develop client-level dashboards, collaborate with growth and customer success teams, and manage development resources. The role requires 7+ years of experience in healthcare reimbursement, clinical documentation, or related fields, a deep understanding of value-based care programs, and strong knowledge of revenue cycle analytics. The Analytics Director will also present data to clients, manage development resources, and drive continuous improvement in analytics offerings.
Fraud Investigator (Perm - Hybrid at our Chicago HQ near O'Hare Airport)
Company: Alliant Credit Union
Location: Chicago, IL
Posted Jan 30, 2025
This role involves investigating suspicious and unlawful activities directed at the credit union membership, identifying fraudulent activity, and pursuing collection of accounts causing credit union loss. Responsibilities include conducting investigations, analyzing financial statements, utilizing case management systems, assisting with complex accounts, processing victim fraud claims, supporting call center and members, and staying current with compliance-related issues. The job requires a Bachelor's Degree in Business Finance or related field and at least 3 years of fraud investigation experience. The compensation range is $58,800 to $83,050 annually, with additional benefits including health care, vision, dental, 401k with employer match, work from home options, paid parental leave, employee discount programs, time off, 11 paid holidays, and education reimbursement.
Teacher at Hillcrest Elementary
Company: KinderCare Learning Companies
Location: Downers Grove, IL
Posted Jan 30, 2025
Principal Compliance Specialist
Company: Discover
Location: Chicago, IL
Posted Jan 30, 2025
Discover is seeking a Principal Compliance Specialist to ensure adherence to regulatory requirements. The role involves identifying and mitigating compliance risks, facilitating compliance with the Compliance Management System, and managing regulatory exams. The ideal candidate will have a Bachelor's degree in a relevant field and 6+ years of experience in compliance, risk management, or a related field. Bonus points for a Master's degree and additional years of experience. The position offers a competitive salary and benefits package, and Discover is committed to a diverse and inclusive workplace.