Customer Satisfaction Jobs in Chicago, IL
37,157 open positions · Updated daily
Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.
Training and Knowledge Specialist
Company: Caterpillar
Location: Peoria, IL
Posted Jan 29, 2025
Caterpillar Inc. is seeking a highly accountable individual with strong communication and organization skills for a role in their Digital and Data Technology area. The successful candidate will develop training materials, identify training needs, and lead training initiatives for the Cat Digital Support Center. They will also partner with third-party contact centers in launching new programs and ongoing operations. The role involves deploying various training methods, ensuring a seamless handoff of training and quality to third-party suppliers, and regularly reviewing curriculum materials. The position requires a college degree or equivalent experience in progressive training assignments, strong communication skills, and contact center experience. Caterpillar offers a flexible hybrid work environment, competitive compensation, and benefits, and is committed to a reduced-carbon future.
Senior HR Generalist
Company: Invenergy
Location: Chicago, IL
Posted Jan 28, 2025
Invenergy is seeking a Senior HR Generalist for their Canadian operations. The role involves supporting employees in all HR areas, including policy development, performance management, and compliance with Canadian employment laws. The ideal candidate will have a Bachelor's degree in HR or a related field, at least 5 years of progressive HR experience, and strong knowledge of Canadian employment laws. The position offers a base salary range of $92,000 to $115,000 USD annually, with potential for bonuses. Invenergy is an equal opportunity employer.
Technical Product Analyst
Company: McDonald’s Global Technology
Location: Chicago, IL
Posted Jan 28, 2025
McDonald's is accelerating its growth strategy, focusing on Delivery, Digital, and Drive-Thru. The company aims to leverage AI, robotics, and emerging tech to digitize the Golden Arches and enhance customer experience. The Technical Product Analyst role is part of the Global Technology Infrastructure & Operations team, responsible for optimizing user experience, conducting user research, and translating insights into product strategy. The role requires a self-starter with strong project management skills, analytical capabilities, and excellent communication skills.
Associate Director, Time & Pay Technology
Company: Kraft Heinz
Location: Chicago, IL
Posted Jan 28, 2025
The Associate Director of Time and Pay Technology at Kraft Heinz will lead the development and implementation of HR tech, ensuring alignment with engineering best practices. This role involves collaborating with cross-functional teams, optimizing HR systems, and managing a team of HR technology specialists. The ideal candidate will have significant experience in digital HR products, product strategy, and software engineering team leadership. The role is based in Chicago, IL, and offers a competitive salary range of $159,400 - $199,200, along with comprehensive benefits and wellbeing programs.
Call Center Supervisor, Customer Service (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Jan 28, 2025
Enova International is seeking a Call Center Supervisor with 3 years of leadership experience in a related capacity, preferably within the financial industry. The role involves overseeing a team of representatives, teaching, training, and mentoring them to ensure a quality customer experience. The successful candidate will manage metrics, review quality assurance reports, conduct meetings, and assist with new hire interviews and onboarding. The position offers a competitive salary range and comprehensive benefits, including health, dental, vision insurance, 401k matching, PTO, paid holidays, sabbatical program, and more. Enova is a values-driven organization committed to making accessible credit for millions through its AI and machine learning-powered Colossus platform.
Senior Product Manager- Product strategy
Company: Ahold Delhaize USA
Location: Chicago, IL
Posted Jan 29, 2025
Ahold Delhaize USA is seeking a Product Strategy and Experimentation Manager for its Chicago office. The role involves driving strategic planning, managing the digital product roadmap, and leading a team of two product managers. The ideal candidate should have experience with agile development, cross-functional team leadership, and project management skills. The company offers a competitive salary range of $131,520 to $204,240 and values diversity, equity, inclusion, and wellness.
Lead Compliance Tester
Company: Discover
Location: Chicago, IL
Posted Jan 29, 2025
Discover is offering a job opportunity for a Compliance professional with 4+ years of experience in Financial Services Risk, BSAAML, or related fields. The role involves assessing business processes and controls for regulatory compliance, developing test scripts, and collaborating with management to identify and address compliance issues. The company values diversity and inclusion, and offers a competitive compensation package, benefits, and opportunities for growth. The position requires a Bachelor's degree in Business Administration, Management, Finance, or Law, and the ability to work in an office setting.
Senior IT Operations Support Engineer
Company: Beyond Finance
Location: Chicago, IL
Posted Jan 28, 2025
Beyond Finance is seeking a proactive problem solver to join their Chicago-based team. The role involves improving workflows, designing escalation paths, and championing team success. The ideal candidate will have experience in IT support or technical operations, strong problem-solving skills, and expertise in call center technologies, networking fundamentals, and cloud environments. They should also have exceptional communication skills, a strategic mindset, and experience in mentoring and training teams. Beyond Finance offers a collaborative work environment, competitive benefits, and opportunities for career development.
Honeywell Brand Manager
Company: CDW
Location: Chicago, IL
Posted Jan 28, 2025
CDW, a Fortune 200 leader, offers a Brand Manager position with significant responsibilities. The role involves driving revenue, profitability, and awareness for a partner's product line, engaging with senior management, and fostering relationships with key decision-makers. The Brand Manager is expected to be a subject matter expert, analyze industry information, and develop strategies to increase sales. They will also educate presales and product specialists, manage profitability, and provide comprehensive reporting on brand and category performance. The position requires excellent communication skills, proficiency in Microsoft Office, and financial acumen. CDW is a leading technology solutions provider with a culture that values diversity and positive, success-driven attitudes.
Technical Support Specialist
Company: IMO Health
Location: Chicago, IL
Posted Jan 28, 2025
IMO Health is a clinical data intelligence company that enhances healthcare decision-making through advanced AI and medical terminology. The Technical Support Specialist role involves integrating IMO Health solutions into Health IT applications, resolving complex customer challenges, and influencing product development. The role offers hands-on experience with clinical terminology solutions, collaboration with cross-functional teams, and opportunities to impact healthcare delivery worldwide.
Revenue Integrity Analyst
Company: Keystone Advisors LLC
Location: Chicago, IL
Posted Jan 28, 2025
Keystone Advisors is seeking a Revenue Integrity Analyst to support a healthcare client in Chicago, IL. The role involves managing large data-driven projects across the Cook County Health Physician Revenue Services and Hospitals System. The analyst will ensure the charge description master file adheres to system policy, reflects clinical practice, and aligns with reporting requirements. Key responsibilities include managing Siemens and Cerner Patient Accounting tables, creating utilization management reports, automating manual processes, analyzing Revenue Cycle data, and responding to enhancement requests. Preferred qualifications include a Bachelor's degree in Business, Finance, Health Administration, or related field, 3+ years of Revenue Cycle experience, proficiency in Excel, Access, SQL, and Visual Basic, and strong analytical and communication skills.
Product Manager (General Consideration) (Remote)
Company: Inspira Financial
Location: Chicago, IL
Posted Jan 28, 2025
Inspira Financial is seeking a Product Manager to join their innovative build team, designing a state-of-the-art greenfield platform for Health & Benefits customers. The role involves contributing to product strategy and delivery, managing a team of engineers, and defining a product roadmap. The ideal candidate should have a Bachelor's degree in business, marketing, computer science, or a related field, with 3+ years of experience in product management. They should possess strong understanding of software development processes, Agile methodologies, and cross-functional collaboration skills. Familiarity with product management tools and analytical mindset are also required. A background in Healthcare, HealthTech, Finance, FinTech, or start-ups is preferred, along with knowledge of UX/UI principles and customer-centric design.