Customer Satisfaction Jobs in Chicago, IL

37,161 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Member Frontline Cashier

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Administrator(Contract)

Company: Wipro

Location: O'Fallon, IL

Posted Jan 24, 2025

Wipro, a leading technology services and consulting company, is seeking an SRE Engineer. The role involves incident resolution, change implementation, and work order management. The ideal candidate should have experience with Jenkins, Chef/Ansible for configuration management, and understand the stages of application deployment pipeline. Wipro offers competitive pay, benefits, and an inclusive work environment. The company is committed to equal employment opportunities and diversity.

Produce Associate

Company: Walmart

Location: Gurnee, IL

Posted Jan 24, 2025

Meat Cutter and Wrapper

Company: Walmart

Location: Decatur, IL

Posted Jan 24, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Insurance Agent

Company: COUNTRY Financial

Location: Sycamore, IL

Posted Jan 24, 2025

Baker and Packager Associate

Company: Walmart

Location: Springfield, IL

Posted Jan 24, 2025

Maintenance Custodian Associate

Company: Walmart

Location: Rock Island, IL

Posted Jan 24, 2025

Sam's Club is seeking a Maintenance Associate to ensure a clean, safe, and positive environment for members and associates. The role involves maintaining parking lots, clean restrooms, and floors, adapting to fast-paced environments, and prioritizing member satisfaction. The job also includes conducting safety sweeps, cleaning all areas, and maintaining chemical supplies. Competitive pay, bonuses, and extensive benefits are offered, including health, financial, and time-off benefits. The hourly wage range is $17.00 to $24.00, with potential premiums based on specific circumstances.

Member Assist Cart Attendant

Company: Walmart

Location: Rock Island, IL

Posted Jan 24, 2025

Sam's Club is seeking dedicated individuals to join their team as Member Assist - Cart Attendants. The role involves ensuring a positive shopping experience for members, from helping with purchases and loading vehicles to maintaining a clean and organized parking lot. Key responsibilities include thriving in fast-paced environments, prioritizing member satisfaction, and providing exceptional customer service. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. Sam's Club also provides education benefits through Live Better U program.

Pharmacy Intern

Company: CVS Health

Location: Mundelein, IL

Posted Jan 24, 2025

STORE/NIGHT DEPT LEADER

Company: Kroger

Location: Northbrook, IL

Posted Jan 24, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, directing department functions, and supporting grocery operations. Responsibilities include promoting trust, communicating information, collaborating with associates, setting performance goals, training staff, adhering to laws and guidelines, and managing inventory. The role requires strong communication skills, stress management, and knowledge of basic math. High school education or equivalent is required, with management and grocery experience being preferred. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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