Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Retail Sales Associate (Early Morning) - Gerry Centennial Plaza

Company: Gap Inc.

Location: Aurora, IL

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Pharmacy Intern - Grad

Company: CVS Health

Location: Minooka, IL

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Director, Utility-Scale Development

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Director of Utility-Scale Development. The role involves managing a portfolio of Solar, Wind, and Energy Storage projects, setting development strategies, and leading a team of developers. The ideal candidate should have a STEM or business degree, at least 8 years of experience in renewable energy infrastructure, and strong project management skills. The position offers a competitive salary range of $159,000 - $238,000 and comprehensive benefits. RWE Clean Energy, a leading US renewables company, is committed to expanding its green portfolio and increasing its operating asset base in the U.S.

Principal, Cash Flow Underwriting Product

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Cash Flow Underwriting Product Manager with over 10 years of experience in product management, preferably in financial products, underwriting, or lending. The role involves defining and executing global strategy for cash flow underwriting products, managing existing products, driving new product development, and collaborating with regional teams. The ideal candidate should have a proven track record of managing products across multiple countries, strong leadership skills, technical acumen in cash flow underwriting, and excellent stakeholder management abilities. The position offers a competitive salary range of $150,100.00 - $225,000.00 annually, along with comprehensive benefits and a flexible work environment.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1024)

Company: Target

Location: Villa Park, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.50 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to multitask. The position offers opportunities for career growth and development, with a dynamic work environment that values teamwork and guest satisfaction.

Project Manager

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Project Manager for large utility scale renewable power generation projects including solar PV, wind, and battery storage. The role involves construction safety, quality assurance, scheduling, contractor scope management, and budget oversight. Key responsibilities include ensuring contract compliance, managing project closeout, and engaging with field supervision and project engineering teams for continuous improvement. The ideal candidate should have a Bachelor's degree in Engineering or Construction Management, PMP Certification, and PE is a plus. Minimum 5 years of relevant work experience, preferably in the power generation field, is required. Strong leadership, communication, and organizational skills are essential. The position offers competitive benefits including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, and more.

Purchasing Manager -Food Service

Company: Aramark

Location: Chicago, IL

Posted Jan 24, 2025

Aramark Healthcare+ is seeking a Procurement/Purchasing Manager for University of Chicago Medicine in Chicago, IL. The role involves managing purchasing, receipt, accounts payable, and invoicing. The manager will also ensure compliance with food safety, sanitation, and workplace safety standards. They will work with the Director and Food Production Manager to determine inventory levels and monitor financial reports. The ideal candidate has 3-5 years of experience in purchasing/receiving/procurement, preferably in the healthcare field, and strong communication, management, and leadership skills.

Business Center Assistant Manager

Company: PNC

Location: Rockford, IL

Posted Jan 24, 2025

Principal Product Owner

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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