Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Specialty Sales (Style, Tech, Beauty) (T2860)

Company: Target

Location: Lake Bluff, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Transportation Security Officer

Company:

Location: Sycamore, IL

Posted Jan 24, 2025

Securitas, a global security company, is currently hiring Transportation Security Officers in DeKalb, IL. The position offers a comprehensive benefits package, weekly pay, and opportunities for career growth. Key responsibilities include maintaining a secure environment, access control, patrols, CCTV monitoring, and excellent customer service. The ideal candidate should be at least 18 years old, have a high school diploma or GED, possess intermediate computer skills, and have strong communication abilities. Military, law enforcement, or security experience is advantageous. Securitas provides medical, dental, vision insurance, 401K options, paid time off, and more. The company values integrity, vigilance, and helpfulness, aiming to protect clients' assets and people.

Instructional Designer

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

CDW, a Fortune 200 leader, seeks an Instructional Designer to collaborate with the Learning & Development management team. The role involves designing, developing, and implementing first-class development programs that support CDW's strategies and business goals. Key responsibilities include leading program management for learning programs, collaborating with cross-functional stakeholders, and overseeing operations, logistics, and resource management. The ideal candidate should have a Bachelor's Degree or equivalent work experience with 3 years of relevant experience, a track record of managing instructional design projects, and strong communication, collaboration, and problem-solving skills.

Principal Consultant - Advisory

Company: AHEAD

Location: Chicago, IL

Posted Jan 24, 2025

AHEAD is a company that specializes in digital transformation, leveraging cloud infrastructure automation, analytics, and software delivery. They prioritize a culture of belonging, valuing diversity and inclusion. The company is an equal opportunity employer, embracing all candidates who contribute to the diversification of ideas and perspectives. The role involves client delivery, business development, and practice development. The ideal candidate should have senior-level consulting experience, a strong understanding of business measurement frameworks, and excellent communication skills. AHEAD offers competitive benefits and compensation, with a focus on growth and development.

Project Manager

Company: Bisnow Media

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Project Manager position at SelectLeaders, a private equity real estate firm. The role involves managing capital projects, construction, and budgeting for a Class A trophy asset in Chicago. The ideal candidate should have at least 2 years of experience in real estate construction or project management, strong leadership skills, and proficiency in project management software. The role offers a salary of 80k-100k with a bonus opportunity.

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T0670)

Company: Target

Location: Springfield, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.25 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Modeler

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for a data scientist to develop predictive models, leverage state-of-the-art modeling techniques, and present results to management. The role requires a Master's degree in a relevant field, extensive technical knowledge, and the ability to communicate verbally and in written form. The position is primarily indoors in an office setting, with a base pay ranging from $91,500.00 to $127,900.00. Discover values diversity and offers a range of benefits including paid parental leave, 401(k) plan, and education assistance.

Sales Professional

Company:

Location: Homewood, IL

Posted Jan 24, 2025

Furniture Retail Sales Associate

Company:

Location: Rockford, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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