Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Staff Pharmacist

Company: Walmart

Location: Ottawa, IL

Posted Jan 23, 2025

The Staff Pharmacist position at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The role requires sharing clinical knowledge, leading the pharmacy staff, and utilizing technology in a fast-paced environment. The ideal candidate is an advocate of patient-centered care, accurate, consistent, and passionate about community involvement. They will understand the business, model proper customer service, and use data to understand the community's health concerns. The role includes processing prescriptions, counseling patients, maintaining confidential information, and ensuring compliance with policies.

Part Time Associate Banker Chicago Dupage County (30 Hours)

Company: JPMorgan Chase

Location: Hickory Hills, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Pharmacy Intern - Grad

Company: CVS Health

Location: O'Fallon, IL

Posted Jan 23, 2025

CVS Health is offering a Graduate Pharmacist Intern position with challenging opportunities for professional growth. The role involves working as part of the pharmacy team, delivering exceptional care, and contributing to improving healthcare. Key responsibilities include patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, and inventory management. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to adapt to a dynamic healthcare setting. The role offers a pay range of $30.00 - $30.00.

Machine Learning Engineer II

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Specialty Sales (Style, Tech, Beauty) (T1888)

Company: Target

Location: Rosemont, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Product Team Director

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is recruiting for a Product Team Director position based in Davenport, IA. The role involves defining and executing strategy for the product portfolio, managing the business to meet or exceed annual plans, and overseeing a matrix organizational structure. The expected annual salary range is $120075.03 - $176110.04, with eligibility for a variable incentive program. Key responsibilities include driving the product portfolio lifecycle, contributing to internal business strategy, aligning technology investments with product needs, and maximizing profit and cash conversion. Required qualifications include a Bachelor's degree, 10+ years in a manufacturing environment, 4+ years in Operations Management, and U.S. work authorization.

Salesforce Support Software Engineer

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking a Software Engineer to join their team. The role involves the full systems life cycle, from designing to supporting application software and systems. The engineer will collaborate with various teams, provide business analysis, and ensure continuous improvement. Key responsibilities include end user support, troubleshooting, and implementing third-party integrations. The ideal candidate should have process-driven analysis skills, facilitation skills, and experience with Agile/Lean methodology. Grainger offers comprehensive benefits, including health insurance, 401(k) contributions, and tuition reimbursement.

Specialty Sales (Style, Tech, Beauty) (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.50 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Crestwood, IL

Posted Jan 23, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. The job involves administering timely lawn applications, diagnosing and correcting customer problems, and recommending products. TruGreen offers competitive wages, health insurance, training, and development opportunities. The role is outdoors, and team members are dedicated to customer satisfaction and lawn science. TruGreen values diversity and inclusion, and is committed to hiring veterans.

Cashier

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0928)

Company: Target

Location: Niles, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $17.00 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to handle multiple tasks in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Food Service Worker

Company: Aramark

Location: Kilbourne, IL

Posted Jan 23, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining records, and ensuring high standards of quality and safety. The hourly rate ranges from $15.00 to $15.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Responsibilities encompass preparing meals, maintaining cleanliness, adhering to food safety regulations, and coordinating with the manager. The role may require physical demands and use of PPE.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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