Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Overnight Security Officer

Company:

Location: Champaign, IL

Posted Jan 23, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Oak Lawn, IL

Posted Jan 23, 2025

RETAIL SALES ASSOCIATE

Company:

Location: Rockford, IL

Posted Jan 23, 2025

RETAIL SALES ASSOCIATE

Company:

Location: Rockford, IL

Posted Jan 23, 2025

Retail Sales Associate - Northridge Center

Company: Gap Inc.

Location: Rock Island, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, values a fun, fast-paced work environment and community. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Benefits include a merchandise discount, competitive PTO, volunteer time, extensive 401(k), health insurance, and a commitment to diversity and inclusion.

Sales Consultant

Company:

Location: Addison, IL

Posted Jan 23, 2025

Mattress Firm is offering a job opportunity as a Sleep Expert with extensive customer-centric retail sales training. The role involves helping customers build the perfect sleep sanctuary, with excellent career growth opportunities, comprehensive benefits, and a supportive work environment. The company emphasizes the importance of sleep and invests in new associates' learning and development. Diverse candidates are encouraged to apply.

Outside Sales Rep (No Experience Necessary)

Company:

Location: Edwardsville, IL

Posted Jan 23, 2025

The text describes a sales career opportunity with Platinum, a robust company that supports its salespeople with marketing, recruiting, customer service, and technology. Successful salespeople receive superior support and have the potential to earn $75,000-$100,000+ annually. The role involves traveling to meet with farmers and small business owners, receiving training in Platinum's reliable 10-step sales system, and identifying highly qualified leads. The company's team-based structure encourages motivation, accountability, and increased sales, with additional benefits like annual renewal income potential, generous bonuses, and luxury travel incentives.

Staff Engineer - Android

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 23, 2025

CVS Health is seeking a Staff Engineer - Android to work on the customer-facing Flagship CVS app. The role involves advancing architecture and mobile product, partnering with cross-functional teams, and mentoring team members. The ideal candidate should have 7+ years of software development experience, with at least 7+ years in designing/developing Android mobile applications. They should be a subject matter expert in software engineering best practices and the Health and e-Commerce domain. Responsibilities include developing Android code, improving CI/CD infrastructure, collaborating on solutions to reduce cost and time to market, and providing technical guidance to fellow engineers.

RETAIL SALES ASSOCIATE

Company:

Location: Naperville, IL

Posted Jan 23, 2025

Ashley HomeStore is currently hiring Retail Sales Associates. The role involves selling furniture, mattresses, and home decor through excellent customer service. No prior sales experience is necessary, but it's a plus. Top writers can earn over $100,000. The compensation is based on written sales commission with a guaranteed hourly wage, potentially earning up to $100,000 or more. Benefits include generous paid time off, medical, dental, vision, and retirement benefits, and employee purchase discounts. Key responsibilities include assisting customers, demonstrating closing skills, and maintaining a clean working environment. Required skills include basic computer skills, strong communication, and organizational skills.

Outside Sales Representative

Company:

Location: Romeoville, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in South and Southwest Chicagoland areas. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, enabling sales reps to focus on selling. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Sales reps are expected to prospect, qualify, and close new sales, manage territories, inspect properties for damage, and build relationships with homeowners. Qualifications include 2+ years of sales experience, reliable vehicle, strong communication skills, and CRM experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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