Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Cashier

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role at Mariano's, a grocery store chain in the Chicago Metro area. Key duties include providing excellent customer service, processing transactions efficiently, understanding and adhering to company policies, maintaining a clean and safe environment, and ensuring compliance with food safety regulations. The role requires strong communication skills, basic math knowledge, and the ability to handle stressful situations. Previous customer service or Bagger/Courtesy Clerk experience is desired but not mandatory. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for career growth.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

PHARMACY/PHARMACIST FLOATER (AD)

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Oak Lawn, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger at Mariano's, a Kroger company. Key duties include bagging groceries, maintaining a clean store environment, assisting customers, performing basic shelf conditioning, and informing customers of specials. The role also involves reinforcing safety programs, adhering to food safety regulations, and practicing preventive maintenance. The company values respect, honesty, integrity, diversity, inclusion, and safety. Mariano's, based in Illinois, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Bloomington, IL

Posted Jan 23, 2025

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 23, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, preparing produce, maintaining product quality, and ensuring safety standards. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

e-COMMERCE/DEPARTMENT LEAD

Company: Kroger

Location: Freeport, IL

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Bloomington, IL

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Peoria, IL

Posted Jan 23, 2025

Treasury Sales Associate - Commercial Banking

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

The job posting is for a Treasury Sales Associate in Commercial Banking at JPMorgan Chase. The role involves collaborating with Treasury Management Officers to identify appropriate solutions, assist with client call preparation, and develop an understanding of clients' Treasury cash management structures. The ideal candidate should have a Bachelor's Degree, 3+ years of relevant banking and treasury experience, strong communication skills, and proficiency in Microsoft Office. The role offers opportunities for career progression within the firm, including potential advancement to a Treasury Management Officer position.

PRODUCE/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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