Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Neurology Account Manager - Chicago

Company: Biogen

Location: Chicago, IL

Posted Jan 23, 2025

The Neurology Account Manager role at Biogen involves driving patient identification and market development for Friedreich's ataxia (FA) in the Chicago and Southeastern Wisconsin territories. The ideal candidate will create territory, account, and customer strategies to meet sales targets, educate healthcare providers on FA, and build relationships with physicians and treatment offices. They will also collaborate with internal and external stakeholders to ensure access at the site of care and drive patient identification through market development and physician education. The role requires 5+ years of progressive business experience in healthcare or biotech, with rare disease experience preferred. A successful track record in clinical education or pharmaceutical sales/management is required. The base compensation range is $151,000 to $219,000.

MEAT/CLERK

Company: Kroger

Location: Skokie, IL

Posted Jan 23, 2025

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The ideal candidate should have effective communication skills, multi-tasking abilities, and past experience in food preparation. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Staff Pharmacist FT

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 23, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Sales Consultant

Company: CarMax

Location: Oakbrook, IL

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and maintaining records. CarMax values honesty, transparency, and relationship-building. The company offers competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required. Benefits include sick time, vacation time, and holiday pay.

Food Service Worker

Company: Aramark

Location: Sterling, IL

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: McHenry, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Customer Service Representative

Company: TruGreen

Location: St. Charles, IL

Posted Jan 23, 2025

Diesel Engine Mechanic (Machinist)

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

Branch Manager

Company: PNC

Location: Calumet City, IL

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Champaign, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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