Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Driver I - West Chicago School District

Company: Aramark

Location: Wheaton, IL

Posted Jan 23, 2025

The Route Sales Driver position at Aramark involves driving a company vehicle to deliver goods and products to customers, maintaining accurate documentation, reporting daily sales and issues, and ensuring vehicle cleanliness and maintenance. The role requires a valid driver's license, previous driving experience, and strong interpersonal skills. Aramark values employee development and equal employment opportunities.

(USA) Lead Technician, Facility Services, Exterior Services

Company: Walmart

Location: Marion, IL

Posted Jan 23, 2025

Walmart is seeking a Lead Technician, Facility Services, Exterior Services. The role involves leading a team of exterior service technicians, ensuring exceptional service delivery and customer satisfaction. The ideal candidate should have a minimum of 2 years' experience in commercial landscaping/exterior building maintenance, proven leadership skills, and proficiency in utilizing technology. They should also be willing to perform landscaping tasks and have knowledge of planting, pruning techniques, and pest/disease management. Walmart offers competitive pay, performance-based bonus awards, and various benefits including health, financial, and paid time off benefits.

Teachers at Bowes Road KinderCare

Company: KinderCare Learning Companies

Location: Elgin, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, providing them with a supportive environment, competitive benefits, and opportunities for career growth. The role of a Teacher involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. The company values diversity and equal opportunities, and offers comprehensive benefits including discounted child care, health insurance, mental health support, and more.

Regional Transportation Manager - Mundelein, IL

Company: CRH

Location: Mundelein, IL

Posted Jan 23, 2025

Oldcastle APG, a CRH Company, is seeking a Regional Transportation Manager for the Midwest region. The role involves managing transportation operations, ensuring compliance with DOT regulations, and improving customer service. Key responsibilities include strategic logistical planning, managing a team of logistics coordinators, fleet managers, and drivers, and overseeing maintenance programs for company vehicles. The ideal candidate should have a degree in business or related field, 5+ years of transportation experience, and proficiency in Microsoft Office Suite, particularly Excel and Tableau. The compensation includes a base salary of $100,000 - $125,000, and eligibility for a bonus. CRH offers competitive benefits, a diverse and inclusive culture, and opportunities for growth.

Retail Print Sales Specialist

Company: Staples

Location: Northbrook, IL

Posted Jan 23, 2025

Teachers at Glen Ellyn KinderCare

Company: KinderCare Learning Companies

Location: Glen Ellyn, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

J.P. Morgan Wealth Management - Private Client Advisor - Lakeshore North

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

J.P. Morgan Chase is seeking a Private Client Advisor in Chase Wealth Management. The role involves offering comprehensive financial planning and advice to individuals and families, with a focus on relationship management rather than portfolio management. The ideal candidate should have at least 2 years of Financial Advisor experience, demonstrated success in client acquisition, and a commitment to goals-based planning. Required qualifications include valid Series 7, 66 (63/65), Life, Health, and Long Term Care Insurance licenses. Preferred qualifications include CFP® certification and a Bachelor's degree. The company offers a competitive total rewards package, extensive benefits, and a commitment to diversity and inclusion.

Lead Inventory Specialist

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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