Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Champaign, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Accounts Payable Specialist

Company: Discover

Location: Chicago, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a Business Accounting professional with 1+ years of experience. The role involves engaging with business partners, ensuring accurate financial reporting, managing risk, and providing vendor and customer service. The company values diversity and offers competitive compensation, benefits, and opportunities for growth. The position requires a Bachelor's degree in Business Administration, Management Accounting, Finance, or a related field.

Shift Supervisor Trainee

Company: CVS Health

Location: Rock Island, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Marion, IL

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Store Associate

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Facilities Manager

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking a Facilities Manager for its corporate headquarters. The role involves leading a team, maintaining facilities, ensuring safety and cleanliness, and collaborating with various departments. The company offers competitive compensation, comprehensive benefits, and a positive work environment. Requirements include a Bachelor's Degree, 10+ years of experience, and technical knowledge in facilities maintenance.

Field Sales Consultant

Company: Sunrun

Location: Park Ridge, IL

Posted Jan 23, 2025

Sunrun is seeking a Field Sales Consultant to self-generate sales leads and conduct in-home presentations on solar products. The role involves creating effective sales strategies, providing an industry-leading customer experience, and building long-lasting relationships. The ideal candidate should have at least 1 year of sales experience, excellent communication skills, and comfort with technology. Sunrun offers a full benefits package, competitive salary, and performance incentives. The company is committed to diversity, inclusion, and belonging.

Part-Time Retail Sales Associate

Company: Kohl's

Location: Danville, IL

Posted Jan 23, 2025

Food Production Worker I - Millikin University

Company: Aramark

Location: Decatur, IL

Posted Jan 23, 2025

The Food Production Worker role at Aramark involves responsibilities such as inventory management, customer service, food preparation, and adherence to food safety and sanitation procedures. The hourly wage ranges from $15.00 to $17.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. The role requires food safety certification, ability to work independently, and excellent customer service skills. Physical demands may include lifting and extended standing. Aramark promotes equal employment opportunities and career development.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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