Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Shift Lead

Company: Walgreens

Location: Arlington Heights, IL

Posted Jan 23, 2025

The role involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Key responsibilities include managing deliveries, processing returns and refunds, maintaining store cleanliness, and assisting with pharmacy tasks. The position requires leadership experience, fluency in English, and knowledge of store systems. The role is based in Arlington Heights, IL, with a salary range of $17 - $19 hourly.

Sales Representative

Company: Sysco

Location: Springfield, IL

Posted Jan 23, 2025

Customer Service - Donor Support Technician

Company: CSL

Location: Gurnee, IL

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents using a PDA, maintaining a clean work environment, and ensuring accurate data recording. The role requires a high school diploma, at least 3 months of relevant work experience, and the ability to perform basic math calculations. The work environment is fast-paced, with occasional lifting of up to 25 pounds. Benefits include health care options, life insurance, disability coverage, a 401(k) program, PTO, and paid holidays. CSL Plasma is a global organization committed to collecting human plasma for those with rare and serious diseases.

Certified Pharmacy Technician

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: Villa Park, IL

Posted Jan 23, 2025

Senior Merchandiser - Procurement

Company: Sysco

Location: West Dundee, IL

Posted Jan 23, 2025

The job posting is for a procurement position at US1292 Buckhead Meat Midwest Inc.-Illinois Division. The role involves managing inventory needs, placing purchase orders, negotiating with suppliers, and ensuring timely product delivery. The ideal candidate should have a high school diploma or equivalent, 3 years of purchasing experience, and proficiency in Microsoft Office. They should also have excellent organizational skills and AS400 experience is preferred. The role offers opportunities for growth and professional development within Sysco, a global leader in foodservice distribution.

Department Supervisor

Company: H&M

Location: Schaumburg, IL

Posted Jan 23, 2025

Transportation Clerk

Company: Sysco

Location: Danville, IL

Posted Jan 23, 2025

Diesel Mechanic / Fleet Technician A

Company: Coca-Cola

Location: O'Fallon, IL

Posted Jan 23, 2025

Reyes Fleet Management is hiring a Diesel Mechanic / Fleet Technician A for their Martin Brower shop in Lebanon, IL. The role involves full-time work from Sunday to Wednesday, 5:30PM-4:00AM, with off days on Thursday, Friday, and Saturday. The pay is competitive, ranging from $30.00 to $33.00 per hour based on experience and qualifications. Benefits include 4 weeks paid time off, holiday pay, yearly performance raises, ASE Incentive Pay, CDL Incentive Pay, career advancement opportunities, 401K, company paid life insurance, referral bonuses, and a rewards program. The Fleet Technician A will be responsible for repairing, maintaining, and overhauling fleet diesel equipment, diagnosing complex mechanical and electric problems, and ensuring equipment compliance standards. They will also participate in regular meetings with customers and maintain a clean work area.

Shift Lead

Company: Walgreens

Location: McHenry, IL

Posted Jan 23, 2025

Paid Social Marketing Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The job involves managing a multimillion-dollar paid social marketing budget, developing strategies to support sales efforts, and driving customer acquisition and retention. The role requires a strong technical background, experience in digital marketing, and the ability to analyze data and A/B test. The individual will lead internal social teams, manage agency relationships, and stay updated on industry trends. They will also work cross-functionally to support key initiatives and product launches.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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