Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Customer Service Associate

Company: Walgreens

Location: Galesburg, IL

Posted Jan 23, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English, flexibility in scheduling, and preferably six months of retail experience. The position offers a salary range of $15 - $17.5 per hour.

Baker and Packager Associate

Company: Walmart

Location: Evergreen Park, IL

Posted Jan 23, 2025

The Bakery/Packager position at Sam's Club involves preparing fresh baked items daily, maintaining a clean and organized workspace, and providing excellent customer service. The role requires multi-tasking, problem-solving, and the ability to work in fast-paced environments. The ideal candidate thrives in such settings, prioritizes member satisfaction, and can stand for long periods. They should also be a team player, leveraging digital tools to drive sales and improve the shopping experience. Competitive pay, benefits, and opportunities for career growth are offered.

Mid Market Account Executive

Company: Hireology

Location: Chicago, IL

Posted Jan 23, 2025

Hireology is seeking a driven Mid Market Account Executive to join their dynamic sales team. The role involves researching and qualifying potential business opportunities, driving the full sales cycle, and consistently exceeding sales objectives. The successful candidate will be a self-starter with excellent communication skills and a metrics-driven mindset. Hireology offers a vibrant culture, uncapped commission structure, and numerous benefits including health insurance, 401k with company match, and a hybrid office in Chicago. The compensation is based on experience with On Target Earnings ranging from $115,600 to $162,400 and uncapped commission.

Content Marketing Strategist (Hybrid)

Company: Peapod Digital Labs

Location: Chicago, IL

Posted Jan 23, 2025

Peapod Digital Labs, an Ahold Delhaize USA company, is seeking a Content Marketing Strategist. The role involves planning and overseeing content execution, identifying business goals, coordinating with team members, targeting audiences with SEO focus, and launching content campaigns. The strategist will measure results, recommend optimizations, and provide performance analysis. Key responsibilities include formulating sales-focused content marketing strategies, collaborating with marketing team members, creating content calendars, and leveraging digital content marketing trends.

Analytical Chemist Intern - R&D

Company: Stryker

Location: Cary, IL

Posted Jan 23, 2025

Stryker, a global leader in medical technologies, is seeking an Analytical Chemist intern. The role involves performing advanced analytical analysis of various materials, conducting Phase I, II, and laboratory related investigations, and complex data reviews. Responsibilities also include preparing solutions, executing method and equipment validation protocols, managing sample coordination, and performing laboratory maintenance activities. The company is recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine.

Community Management Intern

Company: Walgreens

Location: Aurora, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Pharmacy Intern Grad

Company: Walgreens

Location: Calumet City, IL

Posted Jan 23, 2025

Customer Specialist In Training - Part Time

Company: CarMax

Location: O'Fallon, IL

Posted Jan 23, 2025

CarMax is seeking a Customer Specialist for their O'Fallon, Illinois location. The role involves providing exceptional customer service, guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative duties. The ideal candidate will have strong communication skills, the ability to build and maintain relationships, and a high level of integrity. No specific degree is required, but sales and customer service experience is preferred. CarMax is recognized as a great place to work, offering opportunities for career growth and commitment to diversity and training.

Full-Time Assistant Manager

Company: Cinemark

Location: Rock Island, IL

Posted Jan 23, 2025

Cinemark is currently hiring for Assistant Manager positions, offering a range of benefits including a discount, 401k, growth opportunities, education assistance, health benefits, parental leave, and paid time off. The role involves assisting in theatre operations, training staff, ensuring adherence to policies, and maintaining cleanliness and safety. The position is often temporary or training-based, with potential for promotion after six months and completion of the Management Accreditation Program. Essential duties include following GM's direction, training staff, preparing reports, inspecting theatre property, and ensuring superior customer service. Requirements include being at least 18, having a high school diploma or equivalent, completing Cinemark's management courses, food handling training, and passing background checks. Physical demands include frequent lifting, standing, and reaching.

Summer Pharmacy Intern

Company: Walgreens

Location: Belleville, IL

Posted Jan 23, 2025

The job involves learning to provide excellent patient experience by assisting pharmacists and team members, adhering to regulations. Key responsibilities include engaging customers, resolving issues, and delivering a distinctive service. The role also involves assisting in pharmacy operations, maintaining inventory, and ensuring the department's cleanliness. Training and personal development are emphasized, with a requirement to stay updated in healthcare and pharmacy news.

Produce Associate

Company: Walmart

Location: Park Ridge, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages