Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Applied AI/ML Lead

Company: JPMorganChase

Location: Chicago, IL

Posted Jan 23, 2025

JPMorgan Chase is seeking an Applied AIML Lead to join their Technology team. The role involves analyzing business problems, developing machine learning and deep learning solutions, and collaborating with various teams to build new systems. The ideal candidate should have a strong background in Mathematics and Statistics, at least 5 years of experience in data science and ML techniques, and proficiency in ML toolkits like Transformers, TensorFlow, PyTorch, etc. The role offers a competitive total rewards package and a diverse, inclusive work environment.

Entry Level Outside Sales Representative

Company:

Location: Springfield, IL

Posted Jan 23, 2025

The text describes a sales career opportunity with Platinum, a robust company that supports its salespeople with marketing, recruiting, customer service, and technology. Successful salespeople receive superior support and have the potential to earn $75,000-$100,000+ annually. The role involves traveling to meet with farmers and small business owners, receiving training in Platinum's reliable 10-step sales system, and identifying highly qualified leads. The company's team-based structure encourages motivation, accountability, and increased sales, with additional benefits like annual renewal income potential, generous bonuses, and luxury travel incentives.

Entry Level Outside Sales Representative

Company:

Location: Jacksonville, IL

Posted Jan 23, 2025

The text describes a sales career opportunity with Platinum, a robust company that supports its salespeople with marketing, recruiting, customer service, and technology. Successful salespeople receive superior support and have the potential to earn $75,000-$100,000+ annually. The role involves traveling to meet with farmers and small business owners, receiving training in Platinum's reliable 10-step sales system, and identifying highly qualified leads. The company's team-based structure encourages motivation, accountability, and increased sales, with additional benefits like annual renewal income potential, generous bonuses, and luxury travel incentives.

Project Manager-Residential Roofing

Company:

Location: Galesburg, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading company in storm restoration for home exterior improvements, is currently hiring a Project Manager for its Davenport, IA branch. The ideal candidate should have prior experience in the construction industry, particularly in roofing, siding, and gutter work. The role involves managing daily job builds, ensuring customer satisfaction, and acting as a liaison between the sales department and production crews. The company offers competitive compensation, including a vehicle allowance, full insurance benefits, a 401k plan, and more. AmeriPro Roofing is a rapidly expanding company with opportunities for sales management and leadership.

Temporary Security Officer

Company:

Location: Belvidere, IL

Posted Jan 23, 2025

Securitas, an international security company, is currently hiring for a Temporary Security Officer position in Rockford, IL. The role involves creating a safe and secure environment, deterring potential threats, and providing excellent customer service. The company offers a comprehensive benefits package, including medical, dental, vision, life, AD&D, disability insurance, 401K options, paid time off, weekly pay, and a referral program. The ideal candidate should be at least 18 years old, have a high school diploma or GED, possess strong communication skills, and have reliable transportation and a valid driver's license. Previous security, law enforcement, or military experience is a plus. Securitas emphasizes integrity, vigilance, and helpfulness as core values.

Sales Professional

Company:

Location: Mundelein, IL

Posted Jan 23, 2025

Outside Sales Rep (No Experience Necessary)

Company:

Location: Kankakee, IL

Posted Jan 23, 2025

The text describes a sales career opportunity with Platinum, a robust company that supports its salespeople with marketing, recruiting, customer service, and technology. Successful salespeople receive superior support and have the potential to earn $75,000-$100,000+ annually. The role involves traveling to meet with farmers and small business owners, receiving training in Platinum's reliable 10-step sales system, and identifying highly qualified leads. The company's team-based structure encourages motivation, accountability, and increased sales, with additional benefits like annual renewal income potential, generous bonuses, and luxury travel incentives.

Security Officer - Bedford Area

Company:

Location: Chicago, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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