Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Technical Sales Specialist, HPLC

Company: Thermo Fisher Scientific

Location: Chicago, IL

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Technical Sales Specialist (TSS) for the Chromatography and Mass Spectrometry Division (CMD). The TSS will focus on selling and supporting High Pressure Liquid Chromatography Products, collaborating with Account Managers to increase revenue growth. Key responsibilities include identifying new client opportunities, conducting prospecting activities, understanding account organizations, and supporting new Product Introduction (NPI) prospects. The ideal candidate will have a Masters' degree in science or equivalent, 3+ years of sales experience in the analytical instrument market, and strong communication skills. Thermo Fisher Scientific offers competitive remuneration, healthcare benefits, and a range of employee benefits.

Intern, Engineering Safety

Company: CN

Location: Homewood, IL

Posted Jan 23, 2025

Truck Driver - Local Class A

Company: Penske Motor Group

Location: Calumet City, IL

Posted Jan 23, 2025

Penske Logistics is seeking full-time Class A CDL Truck Drivers. The position offers an average annual salary of $68000, local home daily routes, and no-touch freight. Drivers will operate late-model Penske trucks with best-in-class specifications. The schedule is Monday through Friday with a pm dispatch time and two days off per week. Benefits include paid vacation, holidays, retirement benefits, health care coverage, disability insurance, life and AD&D insurance, company-provided uniforms, safety footwear, an employee discount program, and a driver referral bonus program. Penske offers training opportunities, nationwide locations, and a stable career with excellent equipment, management, communication, and safety records. Qualifications include a CDL Class A, a non-excepted interstate DOT medical card, 1-3 years of tractor-trailer experience, a clean DMV/MVR record, and the ability to work in a constant state of alertness.

Pilates Instructors, Chicago

Company: Equinox

Location: Chicago, IL

Posted Jan 23, 2025

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various sessions, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

2026 Summer Internship, Early Careers - Investment Banking

Company: Wells Fargo

Location: Chicago, IL

Posted Jan 23, 2025

Wells Fargo is inviting applications for the 2026 Investment Banking Summer Internship in Corporate and Investment Banking. The program offers a comprehensive professional and educational experience, including on-the-job training, analytical training, and networking opportunities. Interns will work alongside experts, participate in strategic planning, and gain exposure to key executives. The program lasts for 10 weeks, with primary locations in Charlotte and New York, and limited opportunities in Chicago, Houston, and Washington, D.C. The pay range is $53 hourly. Required qualifications include 6+ months of work experience or equivalent. Desired qualifications include strong analytical skills, excellent communication skills, and a demonstrated interest in finance.

Pharmacy Manager

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 23, 2025

Phlebotomist

Company: Labcorp

Location: Arlington Heights, IL

Posted Jan 23, 2025

Staff Pharmacist FT

Company: CVS Health

Location: Atlanta, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Bloomington, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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