Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Part Time Teller

Company: PNC

Location: Peoria, IL

Posted Jan 23, 2025

PNC is seeking a Part Time Teller for its Retail Branch organization in Morton, Illinois. The role involves providing exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The successful candidate will deliver a unique customer experience, improve financial wellbeing, and increase share of wallet. No degree is required, and prior experience is not necessary. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, 401(k) with PNC match, and more. The base salary is between $37,440.00 - $44,000.00.

FROZEN FOOD/LEAD CLERK

Company: Kroger

Location: Freeport, IL

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Ottawa, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Student Worker - Food Service or Catering

Company: Aramark

Location: Edwardsville, IL

Posted Jan 23, 2025

Aramark is offering a Student Food Services/Catering Worker position with opportunities for skill development and career growth. The role involves preparing and serving food, maintaining cleanliness, and ensuring customer satisfaction. Prior experience is preferred but not mandatory. Aramark values diversity and equal employment opportunities.

Teachers at 80th Avenue KinderCare

Company: KinderCare Learning Companies

Location: Tinley Park, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Career Educator Seneca Lane KinderCare

Company: KinderCare Learning Companies

Location: Bolingbrook, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking a Teacher to lead, coach, and mentor less experienced teachers. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. The company operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Client Partner

Company: Wipro

Location: Marion, IL

Posted Jan 23, 2025

Wipro Limited is seeking a seasoned professional with over 15 years of experience in selling IT services in Tier-1 or Tier-2 organizations. The role involves managing and growing strategic accounts, driving profitable growth, and building strong client relationships. The ideal candidate should have a strong knowledge of global delivery models, consultative sales capabilities, and experience in managing multi-million USD accounts across various geographies. The position requires working closely with senior customer teams, generating leads, and presenting proposals. Wipro emphasizes inclusivity, diversity, and equal opportunities, and is committed to creating an accessible workplace.

STR MGMT/BAKERY DEPT LEADER

Company: Kroger

Location: Park Ridge, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Bakery department manager, emphasizing the creation of a positive customer experience, maintaining a clean and safe environment, achieving sales goals, and supervising department functions. Key tasks include promoting teamwork, setting performance goals, training associates, adhering to legal and company guidelines, and ensuring food safety. The role requires effective communication, stress management, a food handler's permit, and potentially bakery, retail, and management experience.

Teachers at 179th Street KinderCare

Company: KinderCare Learning Companies

Location: Tinley Park, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Store Manager In Training

Company: CVS Health

Location: Rockford, IL

Posted Jan 23, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key responsibilities include effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth with a team of leaders and offers a competitive pay range, comprehensive benefits, and opportunities for career advancement.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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