Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Food Service Worker Lead

Company: Aramark

Location: Aurora, IL

Posted Jan 23, 2025

The job posting is for a Food Service Lead position at Grande Park Elementary School in Oswego School District #308. The role involves assisting with food preparation, portioning meals, and serving customers. The position requires strong leadership skills, food service experience, and excellent customer service. The schedule is Monday to Friday, 8am to 2pm, offering a great work-life balance with no nights, weekends, or holidays. Responsibilities include overseeing kitchen operations, ensuring timely and effective service, maintaining cleanliness, and handling customer complaints with a positive attitude. Aramark, the employer, values equal employment opportunities and career development.

Senior Applied Scientist

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 23, 2025

Thomson Reuters Labs in the USA is recruiting Senior Applied Scientists with expertise in Machine Learning/NLP. The role involves designing and delivering AI solutions, managing end-to-end model development, and collaborating with stakeholders. The company offers a comprehensive benefits package, a culture of equality and diversity, and opportunities for professional growth. The ideal candidate should have a PhD in a relevant discipline or equivalent experience, and a proven track record in building IR/NLP systems for commercial applications.

Retail Sales Associate (Early Morning) - Pacific Coast Plaza

Company: Gap Inc.

Location: Orland Park, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recognized as one of the World's Best Employers and Best Employers for Diversity in 2022.

Solar Appointment Setter

Company: Sunrun

Location: Rockford, IL

Posted Jan 23, 2025

Sunrun, a leading U.S. solar, storage, and energy services company, is hiring for a retail position. The role involves acting as the face of Sunrun in a designated partner retail store, building relationships, and educating potential customers on renewable energy and storage solutions. The successful candidate will have strong communication skills, technology skills, resilience, self-motivation, and passion for the mission. Sunrun offers a full benefits package, competitive sales commissions, and opportunities for career advancement. The top performers can earn up to $160,000/year.

Senior Associate Application Engineer (Full Stack)

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is offering a job opportunity for a Software Engineer with a positive sentiment. The role involves programming features and test cases unattended, learning complex software engineering practices, and contributing to agile ceremonies. The company values unique skills and offers growth opportunities. Qualifications include a Bachelor's in Computer Science, 1+ years in IT Engineering, and an Advanced Beginner technical proficiency. Bonus points for Agile experience, ReactJS, Java, and understanding of CI/CD pipelines. The base pay ranges from $73,500 to $124,300 with additional incentives. Benefits include paid parental leave, 401(k), health benefits, and more.

Sr Product Manager

Company: Here Technologies

Location: Chicago, IL

Posted Jan 23, 2025

Food Service Worker I-Millikin University

Company: Aramark

Location: Decatur, IL

Posted Jan 23, 2025

Aramark is offering a Food Service Worker I position with an hourly rate ranging from $15.00 to $17.00, depending on skills, qualifications, and market data. The role involves greeting guests, preparing and serving food, maintaining cleanliness, and ensuring food safety standards. Additional benefits include medical, dental, vision, retirement savings plans, and paid days off. The job requires strong customer service, flexibility, and the ability to work weekends and holidays.

Part Time (20 Hours) Associate Banker Springfield East Branch, Springfield , IL

Company: JPMorgan Chase

Location: Springfield, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Food Service General Manager

Company: Aramark

Location: Homewood, IL

Posted Jan 23, 2025

Aramark Healthcare is seeking a Food Service General Manager for University of Chicago - Ingalls. The role involves leading and managing dining operations, ensuring food services align with the Executional Framework, and coaching employees. The compensation ranges from $60,940 to $100,000, with additional benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include maintaining safety and sanitation standards, building revenue, managing budgets, and ensuring compliance with policies and regulations.

Environmental Services Attendant

Company: Sodexo

Location: Minooka, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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