Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Sales Representative

Company: Sysco

Location: Oak Lawn, IL

Posted Jan 23, 2025

Sysco Chicago, Inc. is seeking a full-time Outside Sales professional for the Oak Lawn, Elmhurst, and LaGrange territories. The role involves promoting the company's products and services, building relationships with new and existing accounts, and achieving sales and profit goals. Key responsibilities include developing new business, penetrating existing accounts, and minimizing lost business. The position offers a competitive base salary, bonus, promotional incentives, car allowance, and a robust benefits package. Qualifications include a Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline, or equivalent experience. Preferred qualifications include bilingualism, restaurant management, foodservice outside sales, and chef experience. The role requires a valid driver's license, clean driving record, and current automobile insurance.

Project Engineer

Company: Coca-Cola

Location: Skokie, IL

Posted Jan 23, 2025

Reyes Coca-Cola Bottling is seeking a full-time Project Engineer. The role involves leading and managing projects, ensuring their successful transition to post-production support, and collaborating with manufacturing teams. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The position offers opportunities for continuous learning, process improvements, and automation.

Pharmacy Intern

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

The job involves learning to provide excellent patient experience by assisting pharmacists and team members, adhering to regulations. Key responsibilities include engaging customers, resolving issues, and maintaining a positive customer experience. The role also involves assisting in pharmacy operations, such as prescription processing, inventory management, and maintaining a clean, orderly pharmacy. The ideal candidate is a current pharmacy student, fluent in English, and willing to work flexible hours. Prior retail experience and good math skills are preferred.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Woodstock, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and adhering to state and federal regulations. Walgreens provides training and opportunities for personal development, including PTCB certification and continuing education credits.

Repack Associate

Company: Sysco

Location: South Elgin, IL

Posted Jan 23, 2025

Route Sales and Service Driver

Company:

Location: Chicago, IL

Posted Jan 23, 2025

Store Manager

Company: Walgreens

Location: Oakbrook, IL

Posted Jan 23, 2025

Customer Service Associate

Company: Walgreens

Location: Aurora, IL

Posted Jan 23, 2025

Roofing Sales Immediately Hiring

Company:

Location: Plainfield, IL

Posted Jan 23, 2025

AmeriPro Roofing, a leading residential roofing contractor, is hiring Outside Sales Representatives in South and Southwest Chicagoland areas. These representatives educate homeowners about storm damage entitlements for roofing, siding, and gutter projects. AmeriPro Roofing stands out due to its fully staffed departments, enabling sales reps to focus on selling. The company offers competitive compensation including draw against commission, commission on approved sales, vehicle allowance, quarterly bonuses, full insurance benefits, and a 401K with employer match. Sales reps are expected to prospect, qualify, and close new sales, manage territories, inspect properties for damage, and build relationships with homeowners. Qualifications include 2+ years of sales experience, reliable vehicle, strong communication skills, and a smart phone. Industry knowledge and CRM experience are preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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