Customer Satisfaction Jobs in Chicago, IL

37,164 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Dishwasher

Company: Cracker Barrel

Location: O'Fallon, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Shiloh, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Sam's Club Team Manager - Illinois

Company: Walmart

Location: Edwardsville, IL

Posted Jan 23, 2025

Sam's Club, a division of Walmart, is seeking Team Manager candidates for various roles in Illinois. The position offers opportunities for career growth, competitive pay, and comprehensive benefits including health, financial, and time-off benefits. The role involves leading a team to delight members, grow sales, and develop associates. Key responsibilities include living Sam's Club values, embracing change, delivering for the member, focusing on associates, and demonstrating diversity, equity, and inclusion.

Dishwasher

Company: Cracker Barrel

Location: Naperville, IL

Posted Jan 23, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Naperville, IL emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Pharmacist- Sign-On Bonus and Relocation Available

Company: Walgreens

Location: Bloomington, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain regulatory compliance, and ensure accurate processing of insurance claims. They also assist in staff hiring, training, and performance management, and maintain current knowledge and skills in pharmacy and healthcare.

Foot & Ankle Sales Representative - Peoria, IL

Company: Stryker

Location: Peoria, IL

Posted Jan 23, 2025

Stryker is seeking a Foot & Ankle Sales Representative. The ideal candidate is a hard-working, competitive, and results-oriented salesperson with a Bachelor's Degree or equivalent experience. They should be knowledgeable about sales strategies, office technologies, and have experience in building relationships with surgeons and hospitals. The role involves selling Stryker's Foot & Ankle products, requiring a high degree of intensity and commitment. The company offers competitive benefits, including health insurance, retirement plans, and opportunities for career growth. Stryker is a global leader in medical technologies, impacting over 130 million patients annually.

Senior Knowledge Analyst - Loyalty & Subscription Program Strategy

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 23, 2025

BCG's Loyalty & Subscriptions business is expanding and seeks a Senior Knowledge Analyst. This role involves collaborating with consulting teams to deliver high-impact analyses for Loyalty program design and optimization. The ideal candidate will have strong analytical skills, an entrepreneurial mindset, and excellent networking abilities. They will augment consulting teams on casework, conduct in-depth analyses of client Loyalty programs, and develop strategies to improve customer retention and lifetime value. The role requires 3-6+ years of Loyalty program experience, strong financial analysis skills, and fluency in English.

H&M Sales Advisor

Company: H&M

Location: Aurora, IL

Posted Jan 23, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Godfrey, IL

Posted Jan 23, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy, and complete necessary training and certifications. Fluency in English, flexibility for various shifts, and good math and computer skills are preferred.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: DeKalb, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Community Management Intern

Company: Walgreens

Location: Oak Park, IL

Posted Jan 23, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include registering sales, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from various sources, participating in meetings, and completing special assignments. Basic qualifications include being a student, fluency in English, and flexibility for various shifts. Preferred qualifications include knowledge of store inventory control.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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