Customer Satisfaction Jobs in Chicago, IL

37,157 open positions · Updated daily

Looking for Customer Satisfaction jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Chicago, IL area.

Manager - Digital Content Strategy

Company: United Airlines

Location: Chicago, IL

Posted Jul 10, 2025

Leads content strategy, content governance, content management strategy, and content best practices, including search engine optimization.

Plumber

Company: Hunter Recruitment Advisors

Location: Chicago, IL

Posted Jul 10, 2025

Must have a valid driver’s license and a clean driving record. Your field experience with current plumbing license and certifications.

Customer Success Manager-Facebook Ads

Company: Predictive Sales AI

Location: Chicago, IL

Posted Jul 09, 2025

Strategic Digital Marketing Advisor: Advise clients on holistic digital marketing strategies, emphasizing how our AI tools can enhance their paid social efforts…

Senior Manager, Software Engineering, Full Stack (Python, GoLang, Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jul 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Accountant

Company: Rosecrance Health Network

Location: Chicago, IL

Posted Jul 09, 2025

OR a Bachelor's Degree and a valid CPA (Certified Public Accountant) license. Master's Degree in Accounting, Business or a related field.

Flash-Butt Welder

Company: RailWorks Corporation

Location: Chicago, IL

Posted Jul 09, 2025

A valid class A driver’s license and satisfactory driving record. Must have a valid driver’s license and the ability to gain Class-A CDL with 90-day.

Manual Machinist

Company: Monarch Technical Search

Location: Burr Ridge, IL

Posted Jul 09, 2025

Strong mechanical knowledge with the ability to understand complex technical drawings. The ideal candidate will possess strong mechanical knowledge and…

Special Events Seasonal Security officers

Company: Per Mar Security Services

Location: Countryside, IL

Posted Jul 09, 2025

Stand guard at security officer post, directing visitors, issuing access badges, and providing escorts as necessary. 18 years of age or older.

Housekeeper

Company: Fitness Formula Clubs (FFC)

Location: Chicago, IL

Posted Jul 09, 2025

Provide a clean, safe, and healthy environment for members, guests, and co-workers. Professional Development Reimbursement - FFC will match 50% of the cost for…

Upscale Sous Chef JN -062025-162361

Company: Goodwin Recruiting

Location: Oak Brook, IL

Posted Jul 09, 2025

Organization and cost & product control are essential, in addition to ensuring the kitchen meets all health department standards for safe food handling.

Master Plumber

Company: Leaf Home

Location: Chicago, IL

Posted Jul 10, 2025

Train, coach and develop installation employees and contractors both in the office and in the field. Must hold a valid driver's license.

Customer Service Representative

Company: The Partner Group

Location: Chicago, IL

Posted Jul 09, 2025

Food manufacturing company that makes a lot of different snack foods is looking for a customer service person.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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