Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Nov 13, 2024

This is a public notice for FAA authorized Program Manager positions open to U.S. Citizens, ranging from grades FG-7 to 15, to support the Infrastructure Investment and Jobs Act 2021. US Citizenship is required, along with successful completion of a security investigation and a probable one-year probationary period. Qualifications include progressively responsible general experience, a bachelor's degree, or a combination of both. Specialized experience is required for higher levels, including program management, cost estimates, and decision making.

Project Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for a Project Manager role in the Public Building Service, Service Center Operations Divisions (SCODS) and Real Estate Division (RED). The role involves managing complex projects including initial space design, repair and alterations, and new construction. The ideal candidate should have at least one year of specialized experience in project management, particularly in a real estate environment, involving multiple disciplines. Qualifications include a Ph.D. or equivalent doctoral degree, or a combination of graduate education and specialized experience. The position offers a comprehensive benefits package including health insurance, life insurance, sick leave, vacation time, a Thrift Savings Plan, flexible work schedules, and more. US Citizens and National (Residents of American Samoa and Swains Island) are eligible to apply.

Dietitian (Clinical)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 09, 2024

Clinical Dietitians at this agency coordinate nutritional care for Veterans, collaborating with healthcare providers, patients, caregivers, and the community. They interpret research and apply whole health principles to develop patient-centered goals, improving outcomes. They work with the Food Operations Section to enhance the Veterans' dining experience. Requirements include U.S. citizenship, registration with the Commission on Dietetic Registration, and proficiency in English. A probationary period, background check, and online onboarding are required. Vaccination against COVID-19 is mandatory.

IT CYBERSECURITY SPECIALIST (APPSW/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a cyber IT/Cybersecurity position in the Navy Marine Corps Systems, Accounting Services. The role requires U.S. citizenship, a favorable suitability review, and security clearance. New employees must pass E-Verify. The position is not fully remote, but local telework is possible. It's a Cyber Workforce position in the DOD Cyber Workforce Framework. The role requires attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is needed at GS-12 and GS-13 levels, with increasing responsibilities. Volunteer experience is considered. Benefits include health, vision, dental insurance, retirement, paid time off, and educational benefits. The position is exempt from the Fair Labor Standards Act and is subject to a probationary period.

Guest Services Representative

Company: Department of the Air Force - Air Force Global Strike Command

Location: Multiple Locations

Posted Nov 12, 2024

The text describes a job posting for a Guest Services Representative at the Sakakawea Inn at Minot AFB, ND. This is a flexible (FLEX) position with no guaranteed hours, potentially ranging from 0-40 weekly. Benefits include access to facilities like fitness centers, golf courses, and swimming pools. The role requires general clerical or cashier experience, ability to handle multiple tasks, and provide quality customer service. A background investigation with favorable results is mandatory. The position does not allow for education substitution for experience. U.S. Citizens, Non-U.S. Nationals with U.S. residency, and male applicants born after 1960 must register for Selective Service. Direct deposit and E-Verify are required. A probationary period may be necessary.

Building Services Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job opening for a Building Service Specialist in the Services Center Division. The role involves managing and evaluating building operations to meet customer requirements and implementing optimal solutions. The division is responsible for the operations, maintenance, and technical support of regional facilities, enabling tenants to concentrate on their core missions. The job requires US citizenship or nationality, meeting all eligibility criteria within 30 days, and registering with Selective Service for male applicants born after 12/31/1959. Selected candidates must undergo a background investigation and verify their identity and work status using the e-Verify system. Qualifications include one year of specialized experience in building maintenance, construction projects, and contract administration, or a Ph.D. or equivalent doctoral degree. The GS-11 salary range starts at $73,690 per year, and the GS-12 at $88,324. New federal employees typically start at Step 1 of the grade. The position is not eligible for the bargaining unit, and relocation expenses are not covered. Federal benefits include health insurance, life insurance, sick and vacation leave, a Thrift Savings Plan, flexible work schedules, and more.

COUNTY PROGRAM ANALYST

Company: Department of Agriculture - Farm Service Agency

Location: Multiple Locations

Posted Nov 13, 2024

This text describes County Program Analyst positions with various locations. Applying to this vacancy means sharing application materials with hiring managers statewide. The position requires US citizenship or nationality, Selective Service registration for eligible males, successful background investigation, direct deposit setup, E-Verify, high school diploma or GED, and age requirement. Qualifications include education or experience in agricultural operations, program management, or office/customer service functions. Specialized experience is required for different entry levels (CO-05, CO-07, CO-09). Applicants must submit transcripts if qualifying based on education. Veterans' preference does not apply. The position may be eligible for telework and flexible work schedules. It offers a comprehensive benefits package as a federal employee.

Director Office of Field Administration

Company: Department of Labor - Employee Benefits Security Administration

Location: Multiple Locations

Posted Nov 10, 2024

The U.S. Department of Labor's Employee Benefits Security Administration is seeking a candidate for a position, with location negotiable. Applicants must be U.S. citizens, meet technical and executive core qualifications, and have experience at a major management level. A background investigation and approval from OPM's Qualifications Review Board may be required. The role involves leading change, leading people, being results-driven, having business acumen, and building coalitions. No specific education requirement is stated.

SUPERVISORY MEDICAL SUPPORT ASSISTANT-Recruitment Incentive Authorized

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The Health Administrative Service is seeking to fill a Supervisory Medical Support Assistant position in either Richland, WA or Yakima, WA. The job requires U.S. citizenship, English proficiency, and may involve a probationary period and background check. Specialized experience is needed, including supervising MSAs or equivalent staff in a non-VA medical setting. The role involves administrative and supervisory duties, collaboration, customer service, and fiscal management. Vaccination against COVID-19 is mandatory for selected applicants.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Nov 13, 2024

This is a public notice for FAA authorized Program Manager positions open to U.S. Citizens. Positions may be announced for FV-F through K to support the Infrastructure Investment and Jobs Act 2021. Requirements include U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of security investigation, and a one-year probationary period. Qualifications include progressively responsible general experience, a bachelor's degree, or a combination of education and experience. Duty location may be negotiable upon request.

IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Nov 10, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir, Corporate Systems, Internal Systems, Lifecycle Tools & Reporting - ZTECD. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience includes installing, configuring, testing, and maintaining IT applications. Volunteer experience is considered. The position requires a favorable suitability review and security clearance. New employees must pass E-Verify. The role is exempt from the Fair Labor Standards Act and offers benefits like health, vision, dental insurance, retirement benefits, and educational benefits.

Diagnostic Radiologic Technician - Radiologic Technology

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job opening for a radiology technologist at the STVHCS, which includes various locations like Kerrville Division, North Central Federal Clinic, and Frank Tejeda Outpatient Clinic. The role involves performing diagnostic radiology exams and fluoroscopic x-ray procedures, working various shifts including weekends, nights, and on-call. The candidate must be a U.S. citizen, proficient in English, and meet specific educational and certification requirements. The position requires passing a background check, physical exam, and vaccination against COVID-19. The grade level can range from GS-05 to GS-08, depending on experience and qualifications.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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