Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Information Technology Specialist (INFOSEC)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jul 12, 2024

The ideal candidate will be skilled in adaptability, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, quality managing, multifunctional team coordination, opportunity screening, benefit-cost analysis, vendor selection, management of consultants/contractors, issue resolution, and reporting. Cybersecurity operation management related experience including proficiency in statistics, data analysis, and research methods.

Administrative Support Assistant

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Jul 12, 2024

The primary purpose of the position is to assist as an assistant for clerical and administrative activities pertaining to correspondence, budget, purchasing, human resources, timekeeping, travel, and related administrative areas for Customer Service Teams.

Contract Specialist

Company: General Services Administration - Federal Acquisition Service

Location: GSA - US Locations

Posted Jul 12, 2024

As a Contract Specialist, you will provide support for preaward and postaward functions. The position will be within the Federal Acquisition Service (FAS) Assisted Acquisition Services (AAS) organization and will reside within one of the Regions specified in the Major Duties section of the announcement.

SUPV IT CYBERSECURITY SPECIALIST (NETWORK/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jul 12, 2024

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

IT Specialist (SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jul 12, 2024

Summary: The job is for an IT Specialist SYSANALYSIS at the Defense Logistics Agency. The position will be filled at various locations and requires a US citizen. The salary range is $59,966 to $89,262. The job requires one year of specialized experience, a master's degree, or a bachelor's degree with 24 semester hours in a related field. The position also requires IT-related experience demonstrating four competencies: attention to detail, customer service, oral communication, and problem-solving.

Public Notice for Information Technology Cybersecurity Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 13, 2024

Direct hiring authority for 2210 series is being used to fill this position. Learn more about this agency. Requirements: US Citizenship is required, Selective Service Registration is required for males born after 12/31/1959, Successful completion of security investigation may be required, A one-year probationary period may be required. Positions may be filled at any pay band level. Duty location may be negotiable upon request. Qualifications: Qualifications Reference EMP17 & OPM General Schedule Qualification Standards US Office of Personnel Management Information Technology IT Management Series 2210 Alternative A https://www.opm.gov/policy/data/oversight/classification/qualifications/generalschedulequalificationstandards/2200-information-technology-it-management-series-2210-alternative-a

IT SPECIALIST (INFOSEC)

Company: Department of the Navy - Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)

Location: Multiple Locations

Posted Jul 12, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy, requiring US citizenship, suitability for federal employment, and various certifications and clearances.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 13, 2024

The FAA is seeking Program Manager 0340 positions open to US Citizens to support the Infrastructure Investment and Jobs Act 2021. Requirements include US Citizenship, selective service registration, and successful completion of a security investigation. Qualifications include at least three years of general experience, a bachelor's degree, or a combination of education and experience.

Project Manager

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Project Manager, you will be responsible for overall management of Prospectus Level projects, managing complex building and/or leasing projects or project groupings, and interpreting multilevel customer needs. Requires at least one year of specialized experience equivalent to the GS12 level or higher in the Federal service, utilizing project management practices and tools to simultaneously manage multiple complex and high-risk construction and/or repair and alteration projects in a real estate environment.

Deputy General Counsel for Legal Counsel

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Multiple Locations

Posted Jul 12, 2024

The Office of the General Counsel at the FTC represents the Commission in court and provides legal counsel to the Chair, Commissioners, operating bureaus, and divisions, and other FTC offices. The incumbent is the principal officer responsible for advising on all legal matters, including the FTC's interaction with Congress, other agencies, and foreign law enforcement entities.

Contract Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Contract Specialist, you will satisfy customer needs through the professional placement of Government contracts and be responsible for the full range of preaward and postaward functions, including price/cost analyses, negotiation, administration, and termination.

Wage and Hour Technician (Bilingual-English/Spanish)

Company: Department of Labor - Wage and Hour Division

Location: Multiple Locations

Posted Jul 12, 2024

The Wage and Hour Division (WHD) is seeking Wage and Hour Technicians to promote compliance with labor standards and protect the nation's workforce. Requirements include proficiency in Spanish, being at least 16 years old, and a US citizen. Qualifications include one year of specialized experience, and the position is inside the NCFLL bargaining unit.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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