Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Human Resources Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - George C. Marshall Space Flight Center

Location: Multiple Locations

Posted Jul 12, 2024

The Office of the Chief Human Capital Officer is seeking individuals to serve as Human Resources Business Partner or Human Resources Specialists to support various facets of HR programs, developing short and long-term strategies and execution plans that support the mission of the organization and the Agency.

IT PROGRAM MANAGER (CUSTSPT)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 12, 2024

This position is part of the Defense Human Resources Activity, responsible for facilitating execution of goals and objectives aligned to the Enterprise Human Resources Information Systems EHRIS mission. The incumbent will be required to become certified at Level III in the Information Technology career field within 24 months and acquire 80 Continuous Learning Points every 24 months.

IT SPECIALIST (APPSW/DATAMGT/SYSANALYSIS)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 12, 2024

The position is for an Information Technology (IT) manager responsible for developing and maintaining cloud-hosted solutions, with a focus on human resources. The incumbent will work with cloud solutions providers, participate in the design and implementation of new or modified application software, and provide system support to users.

Building Management Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 12, 2024

As a Building Management Specialist, provide technical assistance to Property Managers and other Public Building Services personnel in the Great Lakes Region. Requirements include US citizenship, background investigation, and one year of specialized experience in managing large office buildings.

Electronic Technician

Company: Other Agencies and Independent Organizations - U.S. Postal Service

Location: Multiple Locations

Posted Jul 12, 2024

Independently performs the full range of diagnostic preventive maintenance alignment and calibration and overhaul tasks on both hardware and software on a variety of mail processing customer service and building equipment and systems applying advanced technical knowledge to solve complex problems.

IT Project Manager (SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jul 12, 2024

The job is for an IT Project Manager SYSANALYSIS at the Defense Logistics Agency, requiring one year of specialized experience, with a focus on project management, data analysis, and IT systems. The position is located at various sites, with salary ranges listed. The job requires a DoD certification and other requirements, and is subject to a favorable suitability or fitness determination.

SUPERVISORY PROGRAM MANAGER

Company: Department of the Navy - Navy Systems Management Activity

Location: Multiple Locations

Posted Jul 12, 2024

Public notice flyer for anticipated vacancies in the Department of the Navy, requiring US citizenship, suitability for federal employment, and various certifications and clearances. The position requires at least one year of specialized experience in program management, overseeing administrative staff, and leading cross-functional teams.

Information Technology Specialist (INFOSEC) (12 month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 12, 2024

Summary Positions under this announcement are being filled using a Direct Hire Authority DHA. Must be a US Citizen or National and provide proof of US Citizenship. Requires specialized experience in Information Technology IT related experience.

CHIEF ENGINEER

Company: Department of Defense - Missile Defense Agency

Location: Multiple Locations

Posted Jul 12, 2024

THIS POSITION WILL BE FILLED UNDER THE PROVISIONS OF THE DOD QRB PILOT PROGRAM. This is a Senior Executive Service Tier 1 position. The position requires a comprehensive knowledge of engineering, research, development, testing, and evaluation, as well as experience in leading change, leading people, being results-driven, having business acumen, and building coalitions. The position also requires a background investigation, a Special Sensitive/Top Secret SCI clearance, and the ability to obtain/maintain a Special Sensitive/Top Secret SCI clearance. The incumbent must also complete a Declaration of Federal Employment (OF 306) and a financial disclosure statement (OGE 278).

IT PROGRAM MANAGER (CUSTOMER SUPPORT)

Company: Department of Defense - Defense Human Resources Activity

Location: Multiple Locations

Posted Jul 12, 2024

The Defense Human Resources Activity is seeking a candidate for a GS-13 position to provide program support, information management, and administrative services to the DoD Components on human resource matters.

Attorney Advisor (General)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jul 12, 2024

The position is in the Office of the Chief Counsel Bureau of the Fiscal Service, a bureau within the Department of the Treasury, requiring a practicing attorney with at least four years of experience, including 24 months at the GS13 or equivalent level, and a law degree from an accredited law school and active bar membership.

Attorney-Advisor (General) (Senior Counsel)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jul 12, 2024

The position is in the Office of the Chief Counsel Bureau of the Fiscal Service, a bureau within the Department of the Treasury, requiring a practicing attorney with at least 6 years of experience, including 2 years at the GS14 or equivalent level, and a law degree from an accredited law school and active bar membership.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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