Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

General Education and Training Specialist

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Multiple Locations

Posted Oct 18, 2024

This job posting is for a position in an education services program. The primary duty involves performing a range of conventional tasks and completing developmental assignments and training. The role requires U.S. citizenship, potential relocation, and a one-year probationary period. Qualifications include a degree in education or a related field, or a combination of education and experience. Specialized experience is required, equivalent to at least GS-05 in Federal service. Knowledge of education theories, testing methodologies, and student guidance is necessary. Transcripts are required to support educational claims.

Information Technology Cybersecurity Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This is a public notice for filling positions under the OPM Government-Wide Direct Hire Authority for Cyber Positions for grades GS 12-15. The positions are agency-wide and may be permanent, term, or temporary with varying work schedules. Applicants must be U.S. Citizens or Nationals, and may be subject to a background investigation and a one-year probationary period. Specialized experience in IT-related fields, including monitoring and evaluating systems' compliance with IT security requirements, is required. No specific education requirements are stated.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Oct 18, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA White River Junction Health Care System. These roles involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The positions require U.S. citizenship, English proficiency, and may involve evening, night, weekend, and holiday shifts. The job also necessitates participation in influenza and COVID-19 vaccination programs. The GS-06 level requires one year of clinical experience, strong communication skills, and advanced knowledge of healthcare processes and policies.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Oct 18, 2024

The text describes job opportunities for Medical Support Assistants (Advanced) within the VA Bedford Health Care System. These positions involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The work may include evenings, nights, weekends, and holidays. Requirements include U.S. citizenship, English proficiency, and a year of relevant experience or education. The role involves working in a clinical setting, using specific computer scheduling programs, and understanding healthcare policies and procedures.

IT CYBERSECURITY/SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Oct 18, 2024

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does not convey eligibility to be converted to the Competitive Service. It is a national security position that may require access to classified information and a favorable suitability review and security clearance. The position requires U.S. citizenship, and males born after 12-31-59 must be registered or exempt from Selective Service. Drug testing, shift work, recall/on call 24/7, rotating shifts, and relocation may be required. The position may be designated as Mission Essential and requires obtaining/maintaining security clearance. The salary is determined based on duty location after selection. The position may require an OGE 450, Confidential Financial Disclosure Report, and a polygraph examination. The position may be filled as vacancies occur, and management has discretion to select candidates at grade levels below the FPL. Qualifications include undergraduate or graduate education in relevant fields or IT-related experience demonstrating specific competencies.

Dental Assistant (Open Continuous)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Oct 18, 2024

This Continuous Open Announcement (COA) for Dental Assistants allows year-round application acceptance. Eligible applicants are placed on a register and considered for vacancies. Positions are available at clinics in Clinton, El Reno, or Watonga. Requirements include U.S. citizenship, Selective Service Registration, immunizations, and a background check. Qualifications vary by grade level, with GS-02 needing 3 months of general experience or high school diploma, GS-03 needing 6 months of general experience or 1-year dental assistant program, and GS-04 needing 6 months of general experience and specialized experience.

Deputy Assistant Commissioner and Chief Innovation Officer

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Oct 18, 2024

This position is located in the Bureau of the Fiscal Service, Office of Strategy and Transformation. The Chief Innovation Officer promotes a culture of innovation and establishes the Fiscal Service as a thought leader across the financial management community. The role requires a 1-year SES probationary period, completion of a Questionnaire for Sensitive Positions, SF-86, and a Declaration for Federal Employment. The applicant must demonstrate at least one year of progressively responsible leadership experience, indicative of senior executive level managerial capability. The role requires expertise in driving innovation, researching and recommending solutions, and developing a forward-looking vision for financial management capabilities.

Cashier -Checker (Barista)

Company: Department of the Air Force - Air Force Global Strike Command

Location: Multiple Locations

Posted Oct 17, 2024

This job posting is for a Cashier Checker (Barista) position at Bombers Bistro, Minot AFB, ND. It's a flexible (FLEX) role with no guaranteed hours, potentially offering 0-40 hours per week. The role requires customer service experience, arithmetic skills, and the ability to handle cash. A background investigation and NACI clearance are necessary. Education substitution is not allowed. U.S. citizens or non-U.S. nationals with U.S. residency for three years are eligible. Male applicants born after 1960 must register for Selective Service. Direct deposit and E-Verify are required. A probationary period may be necessary. Multiple positions may be filled from this announcement.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Oct 18, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA Providence Health Care System. These roles involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The work schedule can include day, evening, night, weekend, and holiday shifts. Requirements include U.S. citizenship, English proficiency, and potential for a probationary period. The role necessitates advanced knowledge of healthcare processes, policies, and medical terminology. Vaccination against COVID-19 is mandatory for selected applicants.

Data Steward (AI Data Steward for Ontology)

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Oct 19, 2024

Data Stewards apply data management principles and governance guidelines to review, approve, and manage data for customer requirements. They facilitate effective data production and storage by aligning organizational processes to governance requirements. The role requires U.S. Citizenship, Top Secret security clearance, and a polygraph test. The position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. Mandatory qualifications include demonstrated ability to communicate technical findings, experience in developing data set processes, and leading policy implementation projects.

Information Technology INFOSEC Specialist

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Oct 18, 2024

This is a public notice for the use of the OPM Government-Wide Direct Hire Authority for Information Security (INFOSEC) Positions for grades GS 9-15. The positions are for various locations and may or may not have actual vacancies at the time of application. Applicants must be U.S. Citizens or Nationals, and may be subject to a suitability or fitness determination, a background investigation, and a probationary period. The roles involve IT-related work, with varying levels of background investigative requirements, up to a Top Secret - DOE 'Q' clearance. The positions may be covered by a bargaining unit and may require a Financial Disclosure Statement. They do not support 100% remote work.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Oct 18, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA Togus Healthcare System. These roles involve scheduling appointments, providing high level customer service, and collaborating with various medical professionals. The work schedule can include day, evening, night, weekend, and holiday shifts. Requirements include U.S. citizenship, English proficiency, and passing a background check and physical exam. The role requires advanced knowledge of healthcare processes, policies, and medical terminology. Vaccination against COVID-19 is mandatory for selected candidates.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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