Customer Satisfaction Jobs in Multiple Locations

548,322 open positions · Updated daily

Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

TEST ADMINISTRATOR

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. No full-time positions or benefits are offered.

Mathematical Statistician or Statistician (Data Scientist) - Direct Hire -12 Month Register- AMENDED

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This text describes job positions for Data Scientists (Statistical and Mathematical) at the IRS. The positions are filled using Direct Hire Authority (DHA). Applicants must be U.S. Citizens or Nationals, undergo a background investigation, and meet specific educational and experience requirements. The roles involve data mining, statistical analysis, and coding in various programming languages. The positions are eligible for telework, but employees must meet certain criteria. The announcement establishes an inventory for approximately 70 vacancies over the next 12 months.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. Evaluation is based on computer literacy, customer service, integrity, and speaking skills.

Contact Representative (Bilingual - English and Spanish) - DIRECT HIRE - Incentive Eligible Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The text announces job positions filled via Direct Hire Authority with Recruitment Incentive for eligible applicants. The positions require U.S. citizenship, background investigation, and FBI criminal history record check. Specialized experience is required, with examples including public contact, problem resolution, and record management. Bilingual proficiency in Spanish and English is mandatory. The position offers a comprehensive benefits package, including a 1-year probationary period, direct deposit, and potential for telework or alternative work schedules.

Interdisciplinary

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jul 02, 2024

The job posting is for a biologist or physical scientist position in the USACE Charleston Regulatory Division. The job requires a bachelor's degree in a relevant field and one year of specialized experience. The job involves working with permits, regulations, and environmental documentation.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jul 02, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

Information Technology Specialist (Systems Analysis) Direct Hire - 9 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This job announcement is for a direct hire position with the IRS. The role involves IT-related work and requires U.S. citizenship, a background check, and a Fair Chance to Compete for Jobs Act compliance. No federal experience is necessary, but candidates must have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for higher grade levels, with GS-7 needing one year of IT experience, GS-9 requiring a master's degree or equivalent, and GS-11 needing one year of specialized experience at the GS-9 level. The position offers a comprehensive benefits package and may involve telework eligibility.

Building Management Specialist

Company: General Services Administration - Public Buildings Service

Location: Multiple Locations

Posted Jul 02, 2024

The job posting is for a Building Management Specialist position in the Public Buildings Service, Service Centers Division. The role involves providing safe, secure, clean, and sustainable facilities for federal government buildings and privately leased spaces. The position requires US citizenship, completion of eligibility criteria within 30 days, and a one-year probationary period. Qualifications include specialized experience in managing multi-level commercial office buildings, or a Ph.D. in a related field. The GS-11 salary range starts at $72,553 per year, and the GS-12 at $86,962. Benefits include health insurance, life insurance, sick leave, vacation time, a Thrift Savings Plan, flexible work schedules, and more.

Shared Administrative Associate (OA) 12 Month Register (Amended)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The text provides information about job vacancies at the IRS. It outlines the requirements for eligibility, including U.S. citizenship, background checks, and typing proficiency. It also details the specialized experience needed for GS-5 and GS-6 levels, and the education requirements. The positions are subject to a probationary period and may involve direct deposit, telework, and staggered work hours. The announcement is open for applications until March 11, 2025, with cutoff dates for priority consideration. Benefits for federal employees are also mentioned.

Supervisory Customer Service Representative (Bilingual-Spanish) - 12-MONTH ROSTER

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This text provides information about a job opening at the IRS. It outlines the eligibility requirements, including U.S. citizenship, background investigation, and a Declaration for Federal Employment. The position requires specialized experience in management and leadership, with a focus on technical and administrative oversight. Bilingual proficiency in Spanish is also required. The job involves a probationary period and various work schedules. The salary range is subject to the selected duty location. The position is non-bargaining unit and offers a comprehensive benefits package.

Contact Representative - Seasonal - DIRECT HIRE - Incentive Eligible (Amended)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This announcement details positions filled using Direct Hire Authority with Recruitment Incentive for eligible applicants. U.S. Citizenship is required, along with a background investigation and FBI criminal history record check. No federal experience is necessary, but specialized experience or education can be substituted. The position offers career progression and a comprehensive benefits package. Telework is eligible based on IRS policy, but employees must meet specific requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages