Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

Licensed Practical Nurse (LPN) (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

The Patient Aligned Care Team (PACT) Licensed Practical Nurse (LPN) role involves completing nursing intakes, providing nursing care to adult and geriatric patients, and supporting the PACT team for efficient workflow and comprehensive health care plans. Requirements include U.S. citizenship, proficiency in English, and passing a pre-employment physical examination. Qualifications vary by grade level, with GS-06 being the full performance level. The role involves providing a full range of practical nursing care, administering medications, and recognizing emergency situations.

Pharmacist

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Jul 02, 2024

The text describes a job opening for a Pharmacist position within the Billings Area Indian Health Service, Pharmacy Department. The role requires U.S. citizenship, Selective Service Registration for males born after 12/31/1959, and specific immunizations. The selected individual must obtain and maintain medical staff clinical privileges, including any licensure requirements. On-call hours, weekends, and evenings may be required. A background investigation and E-Verify check are necessary. The position has an education requirement, and applicants must submit transcripts. Federal employees earn annual leave based on their years of service. The position may have promotion potential to the GS-12 grade level.

Information Techonology

Company: Department of the Air Force - Department of the Air Force - Agency Wide

Location: Multiple Locations

Posted Jul 02, 2024

This text provides information about a job opening in a U.S. government agency. It outlines the requirements, conditions of employment, qualifications, and necessary skills. The position requires U.S. citizenship, registration for Selective Service (for males), and a security clearance. The salary varies based on location. The role involves potential shift work, emergency overtime, and maintaining current certifications. The job requires attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is needed for GS-12 to GS-15 levels. Knowledge of cyber defense systems, continuous monitoring, IT principles, and system requirements is essential. Part-time or unpaid experience is considered. Education is required for some positions, with transcripts needed for direct hire positions. The role offers a comprehensive benefits package.

Licensed Practical Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

This is an open continuous announcement for a Licensed Practical Nurse (LPN) position at the Department of Veterans Affairs (VA). The job requires U.S. citizenship, proficiency in English, and a valid LPN license. Applicants must pass a background check, physical evaluation, and may need to complete an online onboarding process. The position involves providing patient care, administering medications, and participating in vaccination programs. The full performance level is GS-6, with qualifications varying based on grade. The job is in the Excepted Service and does not confer competitive status. Selected applicants must be fully vaccinated against COVID-19.

Contact Representative (Bilingual-Spanish) Direct Hire-Incentive Eligible (AMENDED)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This announcement details a job opening with the IRS, filled through Direct Hire Authority. Eligible applicants may receive a Recruitment Incentive. The role involves frequent public contact, resolving issues, and using computers for record review. Bilingual applicants proficient in Spanish are preferred. No federal experience is required, and education can be substituted for experience. The position is bargaining unit, with a probationary period and direct deposit required. Salary range varies by location, and a recruitment incentive is available. The role may involve telework or alternative schedules.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

The Department of Veterans Affairs' Cincinnati VA Medical Center is recruiting for Advanced Medical Support Assistant positions at various locations. The job requires U.S. citizenship, English proficiency, and passing a background check. Qualifications include clerical, office, or customer service experience, or an education above high school. The role involves collaborating with medical professionals, setting priorities, and communicating effectively. Clinical scheduling experience is preferred. The position is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is required.

Contact Representative-Direct Hire-Incentive Eligible - Amended

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

This announcement details the requirements and qualifications for a direct hire position with the IRS. The position is eligible for a recruitment incentive of $2,000 for highly qualified applicants. No federal experience is required, and education can be substituted for experience. The role involves frequent public contact, problem-solving, and administrative tasks. The position is telework eligible, subject to certain conditions. U.S. citizenship is mandatory, and a background check, including an FBI criminal history record check, is required. The role is part of a bargaining unit and comes with a probationary period and various benefits.

Licensed Practical Nurse - Community Living Center (CLC)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

This is an open continuous announcement for a Licensed Practical Nurse (LPN) position at the Department of Veterans Affairs (VA). The job requires U.S. citizenship, proficiency in English, and a valid LPN license. Applicants must pass a background check, physical evaluation, and may need to undergo drug testing. The role involves providing patient care, administering medication, and participating in vaccination programs. The position is in the Excepted Service and does not confer competitive status. All VA Health Care Personnel are required to be fully vaccinated against COVID-19.

Information Technology Specialist (INFOSEC)

Company: Department of the Air Force - Department of the Air Force - Agency Wide

Location: Multiple Locations

Posted Jul 02, 2024

This text provides information about a job opening in a U.S. government agency. The position may be permanent or term with a full-time work schedule. U.S. citizenship is required, and males must be registered for Selective Service. The total salary varies depending on the location of the position. Recruitment incentives may be authorized, and a security clearance may be required. The job requires a degree in computer science, engineering, or a related field, with varying education requirements for different grade levels. The position involves planning, analyzing, acquiring, designing, developing, implementing, testing, and maintaining systems. The job also requires knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology.

Case Processor (Office Automation) (12 Month Register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jul 02, 2024

The text provides information about a job opening at the IRS. It outlines the requirements, including U.S. citizenship, background investigation, and typing proficiency. The position involves administrative assistance, written and oral communication, and use of computer programs. The job is full-time, Monday to Friday, 8:00am - 4:30pm. It's a bargaining unit position and may be filled through an open continuous announcement. Telework is eligible but not guaranteed. The salary range is based on locality pay tables. The position is available in various locations across the U.S.

Advance Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

The Advanced MSA role within Medical Administration Service (MAS) involves collaborative interdisciplinary coordinated care delivery. The AMSA works with the patient care team to review clinic utilization, monitor clinic setup, and maintain effective communication with patients, interdisciplinary teams, VA medical centers, and other agencies. Requirements include U.S. citizenship, English proficiency, and meeting various conditions of employment such as background checks and physical examinations. Specialized experience is required, including assisting with clinic access contingency plans, updating demographic information, and managing consultation requests. Preferred experience includes customer service in a medical/clinical setting.

IT SPECIALIST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 02, 2024

This position aims to develop professionals capable of handling change and complexity within the Air Force, particularly in the General Cyberspace & IT career field. The role involves completing developmental assignments and training as per the formal plan. U.S. citizenship is required, and the position may require an appropriate security clearance. A professional Computer Scientist degree at the bachelor's level from an ABET accredited institution is mandatory. The role offers a comprehensive benefits package and opportunities for situational telework.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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