Customer Satisfaction Jobs in Multiple Locations

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Looking for Customer Satisfaction jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Multiple Locations area.

FINANCIAL TECHNICIAN

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 02, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, and Financial Management Level 1 certification. Qualifications require at least one year of specialized experience in claims processing, audits, automated systems, problem-solving, and customer service. Education is not creditable above GS-5, except in specific cases. This position is covered by the DoD Priority Placement Program and offers a comprehensive benefits package.

Public Notice for Information Technology (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Jul 02, 2024

The Federal Aviation Administration (FAA) is announcing open positions for FAA authorized Information Technology Specialists (2210) for U.S. Citizens. These positions are part of the Infrastructure Investment and Jobs Act 2021 and will be filled within the Assistant Administrator for Communications (AOC). The roles require U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of a security investigation, and a one-year probationary period. Qualifications include IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Communication, and Problem Solving. Specialized experience is required for higher levels, with FV-K requiring experience advising other IT experts on various situations and issues.

SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY)

Company: Department of the Navy - Bureau of Naval Personnel

Location: Multiple Locations

Posted Jul 02, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, and ethical conduct review. Qualifications require at least one year of specialized experience or equivalent education. The position is covered by the Department of Defense Priority Placement Program and may offer relocation incentives.

Health Technician-Telehealth Clinical

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

The Health Technician (Telehealth Clinical) role involves supporting and managing telehealth operations, typically at a clinical care delivery site. Primary responsibilities include serving as a tele presenter and imager during clinical telehealth encounters. The role requires proficiency in English and may involve travel. Qualifications include U.S. citizenship, experience or education in a health care field, and passing a pre-employment physical examination. The position is open continuously until June 20, 2024, with initial cut-off dates for referral of eligible applications. Employees must participate in the seasonal influenza and COVID-19 vaccination programs.

ACQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 02, 2024

The PALACE Acquire Program offers a permanent position upon completion of a 2-year formal training plan with yearly salary increases and potential promotions. The program emphasizes personal and professional growth, effective problem-solving, and ethical decision-making. Requirements include U.S. citizenship, registration for Selective Service (for males), and meeting suitability for Federal employment. Qualifications include a graduate-level education or higher and specialized experience in acquisition program management, cost analysis, and analytical skills. A security clearance may be required, and mobility is necessary as relocation may be required.

Public Notice for Program Manager (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 02, 2024

The Federal Aviation Administration (FAA) is seeking Program Manager (0340) positions for U.S. Citizens. The job requires various qualifications, including education and experience, and offers benefits such as a comprehensive benefits package and eligibility for benefits depending on the type of position.

Colorado River Storage Project Regional Manager

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Jun 18, 2024

This role oversees the Colorado River Storage Project, delivering cost-based renewable and reliable hydroelectric power to 129 customer utilities. These utilities subsequently provide power to millions of Americans in CO, UT, WY, NM and AZ. The role plays a critical role in advocating for the prioritization of hydropower and power customers in the Colorado River allocation discussions and when working through endangered species issues associated with the Glen Canyon Dam and Colorado River. The position requires U.S. Citizenship, passing a background investigation, filing a Public Financial Disclosure Report, obtaining a DOE Q-level security clearance, passing a drug test, completing a one-year SES probationary period, registering with the Selective Service, and potentially signing a mobility agreement. The applicant must also address Mandatory Technical Qualifications in a separate document, including experience managing a large, complex utility organization, building a values-driven organizational culture, and building productive relationships within the electric utility industry.

Dental Assistant (Open Continuous)

Company: Department of Health and Human Services - Indian Health Service

Location: Multiple Locations

Posted Jul 02, 2024

This Open Continuous Announcement (OCA) for Dental Assistants allows year-round application acceptance, with eligible applicants placed on a register for vacancy consideration. Positions are at Lawton Indian Hospital or Anadarko Indian Health Clinic. Requirements include U.S. citizenship, Selective Service Registration (for males born after 12/31/1959), Measles and Rubella immunization (for those born after 1957), seasonal influenza immunization, medical staff clinical privileges, E-Verify clearance, direct deposit setup, and a background investigation. Qualifications vary by grade level, with GS-3/4 requiring dental radiological health and safety certification or equivalent. Time-In-Grade requirements apply for Merit Promotion candidates. Education is required, with unofficial transcripts accepted initially. IHS selectees must be fully vaccinated for COVID-19 or have an approved exemption. The position has promotion potential to GS-04.

Medical Support Assistance

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jul 02, 2024

The Medical Support Assistant (MSA) position at the Birmingham, AL Health Care System is open for applications until 9/30/24. The initial cut-off date for referral of eligible applications is on or about 10/18/23. The role involves clerical, office, customer service, or administrative work. The position requires proficiency in written and spoken English, and participation in vaccination programs. The grade requirements vary based on experience and education, with GS-3 being entry level and GS-5 being full performance level.

Public Notice for Information Technology Cybersecurity Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 02, 2024

The text describes a job vacancy for a position in the U.S. Department of Transportation, specifically the Federal Aviation Administration (FAA). The position is for a Direct hiring authority for 2210 series, which requires U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of a security investigation, and a one-year probationary period. The job involves IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Communication, and Problem Solving. Qualifications include IT-related experience or a degree in relevant fields. Specialized experience is required for higher levels, including aviation ecosystem cybersecurity, management of ISS projects, and providing technical guidance on cybersecurity policies.

Public Notice for Human Resources Specialist (Direct Hire)

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations,

Posted Jul 02, 2024

This is a public notice for FAA authorized Human Resources Specialist (0201) positions open to U.S. Citizens. Positions may be announced for FV-F through K or grades FG-7 through 15 to support the Infrastructure Investment and Jobs Act 2021. The job requires U.S. Citizenship, Selective Service Registration for males born after 12/31/1959, successful completion of security investigation, and a one-year probationary period. Qualifications include progressively responsible general experience or education substitution for FV-F level, specialized experience for higher levels. Applicants should provide examples of specialized experience in their work history. The position may be subject to a background investigation and the person selected may be required to file a financial disclosure statement.

AQUISITION PROGRAM MANAGER

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Jul 02, 2024

The PALACE Acquire Program provides a permanent position after completing a 3-year formal training plan. Interns experience personal and professional growth, dealing with change, complexity, and problem-solving. The program offers yearly salary increases and promotions based on performance. Requirements include U.S. citizenship, registration for Selective Service (for males), and a minimum GPA of 2.95. A security clearance may be required, and PCS expenses may or may not be authorized. The position requires a one-year probationary period and successful completion of training and regulatory requirements. Qualifications include a bachelor's degree with Superior Academic Achievement or 1 year of specialized experience in acquisition program management.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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