Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

full time be or bc work life balance

Pediatric Anesthesiologist

Company: Northwell Health Physician Partners

Location: New Hyde Park, New York

Posted Jun 23, 2025

View Details Apply on healthecareers.com

Restaurant Brand Manager品牌部经理(mandarin required)

Company: Dashan inc

Location: New York, NY

Posted Jun 21, 2025

Bachelor’s degree or higher in Marketing, Business Administration, or a related field (preferred). As the *Marketing Manager*, you will be responsible for…

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full time be or bc dental insurance

Pulmonologist

Company: Hackensack Meridian Health

Location: Manahawkin, New Jersey

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Senior Lead Software Engineer (Velocity Black)

Company: Capital One

Location: New York, NY

Posted Jun 19, 2025

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

View Details Apply on SimplyHired

Lead Software Engineer (Velocity Black)

Company: Capital One

Location: New York, NY

Posted Jun 21, 2025

Work within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.

View Details Apply on SimplyHired

HVAC Technician

Company: Aled Technologies Inc

Location: Manhattan, NY

Posted Jun 20, 2025

Must have a valid NY drivers license and clean driving record and all the relevant certifications. The successful candidate shall be responsible for Trouble-…

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Window Treatment Sales Consultant - $3,000 Sign-On Bonus

Company: 3 Day Blinds

Location: Brooklyn, NY

Posted Jun 20, 2025

Reliable transportation, a valid driver’s license and proof of insurance. You’ll receive 4-weeks of paid, world class training and be provided with state of the…

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FCM - Campaign Manager, FCM Americas - New York, NY

Company: FCM

Location: New York, NY

Posted Jun 19, 2025

Understanding of marketing analytics tools and platforms (e.g. Google Analytics, Salesforce CRM systems, marketing automation tools) preferred.

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full time be or bc day shift

Chief of Urology

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Principal Technical Program Manager

Company: Ripple

Location: New York, NY

Posted Jun 18, 2025

Create technical frameworks that can be used by engineering teams for decision-making. You will work closely with our product and engineering teams to design…

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Travel Nurse RN - OR - Operating Room - $2,594 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Jun 22, 2025

View Details Apply on healthecareers.com

Director of Marketing

Company: Abacus Business Computer

Location: New York, NY

Posted Jun 20, 2025

*Build, manage, and mentor the marketing team*, while overseeing relationships with external agencies and contractors. New York, NY 10018 (Preferred).

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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