Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jun 06, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

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Safety Security Officer

Company: Westhab Inc.

Location: Brooklyn, NY

Posted Jun 04, 2025

 Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

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Owner Operator/Delivery Driver

Company: Exclusive Furniture

Location: Missouri City, TX

Posted Jun 05, 2025

Valid professional driver’s license. Good driving record with no traffic violations. We are looking for a responsible Box Truck Delivery Driver to distribute…

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HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Jun 04, 2025

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or…

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Servicing Specialist

Company: Tiffany & Co.

Location: Queens, NY

Posted Jun 05, 2025

The Tiffany & Co. Repair Services Representative accurately assesses repair orders to identify technical assignment based upon their understanding of individual…

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System Executive Chef/ Buffalo NY

Company: Metz Culinary Management

Location: New York, NY

Posted Jun 04, 2025

Process improvement experience in a multi-outlet setting is a *MUST*. LOCATION:* Buffalo, NY, Candidates must be willing to relocate to the Buffalo NY commute…

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travel

Travel Ultrasound Technologist - $2,390 per week

Company: TotalMed Allied

Location: Niagara Falls, New York

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Senior Customer Service Representative

Company: BillionToOne

Location: Union City, CA

Posted Jun 04, 2025

TheSenior Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.

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Electrical Project Manager

Company: Shelby Electrical

Location: Brooklyn, NY

Posted Jun 06, 2025

Familiarity with electrical design, codes, and regulations (e.g., NEC, IEC). Bachelor's degree in Electrical Engineering, Construction Management, or a related…

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Housekeeper

Company: Medi Pedi Nyc

Location: New York, NY

Posted Jun 06, 2025

The ideal candidate will be responsible for maintaining a clean and orderly environment for our guests. Ensure all rooms are cared for and inspected according…

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hospital health system paid time off

Site Medical Director, Emergency Medicine

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Executive Chef - Conrad New York Downtown

Company: Hilton

Location: New York, NY

Posted Jun 04, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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