Customer Satisfaction Jobs in New York City, NY

776,442 open positions · Updated daily

Looking for Customer Satisfaction jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the New York City, NY area.

Licensed Pharmacist

Company: Rio Drugs Inc

Location: Brooklyn, NY

Posted Jun 03, 2025

Fast Fill Pharmacy, an independent pharmacy in Brooklyn, is seeking a reliable and detail-oriented *Staff Pharmacist*. Job Type:* Full-Time / Part-Time.

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Armed Security Guard

Company: AEGIS Security & Investigations, Inc.

Location: Culver City, CA

Posted Jun 04, 2025

Investigating disturbances and answering alarms. Patrolling the work site on foot up to the full duration of the shift or as otherwise instructed to prevent and…

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Sales Associate

Company: RepRally

Location: New York State

Posted Jun 04, 2025

Build your book of business with independent retail stores as the face of RepRally in the field. As a RepRally Field Sales Representative, you will play a…

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full time

Patient Service Representative

Company: United Health Services

Location: Walton, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance hospital

OB/GYN Physician

Company: St. Joseph Hospital - Nashua

Location: Nashua, New Hampshire

Posted Jun 02, 2025

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401(k) dental insurance flexible spending account

Medical Esthetician

Company: Princeton Dermatology Associates

Location: Princeton, New Jersey

Posted Jun 02, 2025

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Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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health system full time be or bc

Chief of Oncologic Quality

Company: RWJBarnabas Health

Location: Livingston, New Jersey

Posted Jun 02, 2025

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sign-on bonus relocation assistance hospital

Full Time – APP Critical Care & Surgery

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 02, 2025

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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dental insurance health insurance loan forgiveness

OKC - Med Surg New Grad RN Residency

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jun 02, 2025

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dental insurance employer-matched 401(k) plan health insurance

Geriatrics physician

Company: Department of Veterans Affairs

Location: Lake City, Florida

Posted Jun 02, 2025

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Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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